Hi all,
We're wondering if there's a way to link Tessitura survey questions to the interests radio button. When someone buys a general admission ticket to the museum, we ask them ""why are you visiting the museum today?" both onsite and with web ticket purchases using the survey functionality. Based on information we'd put into the database, we'd like to be able to have their answer automatically trigger set interests on their constituent record. i.e. if I say I'm visiting the museum because of the "Scandinavian Design an the United States" exhibition, the interests that would appear on my record might be Design, European art, etc. based on my answer. Is this possible as an automatic function?
As a secondary question, is there a limit to how many interests can be assigned to a record/any other limitations surrounding interests that might be important while exploring this option?
Thanks,
Kristin
Hello Kristin! This is Yessenia with Tessitura Network Support. I can see from our records that you also created a Support ticket for this matter. We discovered that while this may not be an out of the box functionality it may be best to loop in our Professional Services team to determine if a customization is needed. At this time, you're hoping to discuss this further with your team and will get back to us. If you have any additional follow-up, questions, or concerns though, please let us know any time.