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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Demand based pricing and Promo Codes

    75 views
    4 replies
    Latest over 3 years ago
    by Anthony Martinez
  • Discussion

    Changes to QuickSale and POS options with v16?

    72 views
    3 replies
    Latest over 3 years ago
    by Andrew Collins
  • Discussion

    Count E-Ticket vs. Physical Ticket

    55 views
    1 reply
    Latest over 3 years ago
    by Jesse Dillman
  • Discussion

    Default Facility Screen

    79 views
    2 replies
    Latest over 3 years ago
    by Joe Petrowski
  • Discussion

    Converting WC spaces to standard seats subject to demand - anyone do this?

    50 views
    1 reply
    Latest over 3 years ago
    by Kaila Finch
  • Discussion

    One PAH ticket - multiple events?

    48 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    TNEW - Offering a package upgrade/add-on after rollover?

    78 views
    3 replies
    Latest over 3 years ago
    by Anastassia Lavrinenko
  • Discussion

    Bulk Edit Perf Descriptions & Ticket Text? (Ideas Board)

    22 views
    0 replies
    Started over 3 years ago
    by Michelle Russell
  • Discussion

    Last Act Date

    108 views
    4 replies
    Latest over 3 years ago
    by A. Freeman
  • Discussion

    Packages - limit choice of second performance based on time/date of first selected?

    44 views
    3 replies
    Latest over 3 years ago
    by Michelle Russell
  • Discussion

    Remove Hold at Will Call from Method of Delivery on web subscription orders

    48 views
    1 reply
    Latest over 3 years ago
    by Heath Wilder
  • Discussion

    Online Prepaid Concession Order

    31 views
    1 reply
    Latest over 3 years ago
    by John A. Moskal II
  • Discussion

    How To guides for TNEW paths

    154 views
    3 replies
    Latest over 3 years ago
    by Rosalie Preston
  • Discussion

    Stripe payment method and Tessitura ticketing

    56 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Analytics Heatmap seating plan

    204 views
    3 replies
    Latest over 3 years ago
    by Erin Murillas
  • Discussion

    Contact management/ Support system

    24 views
    0 replies
    Started over 3 years ago
    by Harriet Nagle
  • Discussion

    Override Eticket Release Date

    104 views
    3 replies
    Latest over 3 years ago
    by Sara Funk
  • Discussion

    Ticket Text from the Performance on Mobile Tickets

    69 views
    1 reply
    Latest over 3 years ago
    by Ashley Freeze
  • Discussion

    Removing donation prompt for rental events

    49 views
    2 replies
    Latest over 3 years ago
    by Joanna Hammer
  • Discussion

    Fixed Package Amends

    49 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
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