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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    How to cancel an Invoice?

    124 views
    6 replies
    Latest over 3 years ago
    by Neil Cole
  • Discussion

    Visitor Count versus ticket count

    61 views
    1 reply
    Latest over 3 years ago
    by Chris Wallingford
  • Discussion

    Tracking Volunteer Hours in Tessitura

    150 views
    5 replies
    Latest over 3 years ago
    by Michelle Herring
  • Discussion

    Windcave Phantom Payments

    156 views
    4 replies
    Latest over 3 years ago
    by Anastassia Lavrinenko
  • Discussion

    Ticket Limit for a Series of Events

    81 views
    6 replies
    Latest over 3 years ago
    by Peter Murphy
  • Discussion

    TNEW Ticket Exchange

    130 views
    3 replies
    Latest over 3 years ago
    by Marcus Beebe
  • Discussion

    Your biggest productions - after examples and success stories please!

    66 views
    4 replies
    Latest over 3 years ago
    by Anastassia Lavrinenko
  • Discussion

    Anyone not using NSCAN for access control? What are you using instead?

    62 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Crossover Report - how to set up?

    82 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    "Pay It Forward" Ticket

    214 views
    5 replies
    Latest over 3 years ago
    by James Gallagher
  • Discussion

    moving into new venues

    41 views
    0 replies
    Started over 3 years ago
    by Lesley Chaney
  • Discussion

    Subscription Trends Post-Pandemic

    68 views
    4 replies
    Latest over 3 years ago
    by Heath Wilder
  • Discussion

    Bulk adding TNEW keywords to multiple constituents at once.

    57 views
    5 replies
    Latest over 3 years ago
    by Heath Wilder
  • Discussion

    removing performances from a perf group?

    48 views
    2 replies
    Latest over 3 years ago
    by Lesley Chaney
  • Discussion

    Is there a way to test delayed delivery of PAH tickets?

    89 views
    2 replies
    Latest over 3 years ago
    by Lee Ann Allison
  • Discussion

    Constituent Not Showing on Performance Seating Book

    78 views
    3 replies
    Latest over 3 years ago
    by Rachel Vest
  • Discussion

    Platinum Report

    54 views
    1 reply
    Latest over 3 years ago
    by Amber Gale
  • Discussion

    Data field printing but does not show in the ticket editor

    22 views
    1 reply
    Latest over 3 years ago
    by Neil Cole
  • Discussion

    Promotion code for flex package not working on website

    37 views
    2 replies
    Latest over 3 years ago
    by Asma Ahmed
  • Discussion

    Announcing the New Ticketing & Admissions Community Group!

    48 views
    0 replies
    Started over 3 years ago
    by Shannon Hurst
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