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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    How to cancel an Invoice?

    173 views
    6 replies
    Latest over 3 years ago
    by Neil Cole
  • Discussion

    Visitor Count versus ticket count

    79 views
    1 reply
    Latest over 3 years ago
    by Chris Wallingford
  • Discussion

    Tracking Volunteer Hours in Tessitura

    188 views
    5 replies
    Latest over 3 years ago
    by Michelle Herring
  • Discussion

    Windcave Phantom Payments

    188 views
    4 replies
    Latest over 3 years ago
    by Anastassia Lavrinenko
  • Discussion

    Ticket Limit for a Series of Events

    132 views
    6 replies
    Latest over 3 years ago
    by Peter Murphy
  • Discussion

    TNEW Ticket Exchange

    162 views
    3 replies
    Latest over 3 years ago
    by Marcus Beebe
  • Discussion

    Your biggest productions - after examples and success stories please!

    101 views
    4 replies
    Latest over 3 years ago
    by Anastassia Lavrinenko
  • Discussion

    Anyone not using NSCAN for access control? What are you using instead?

    74 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Crossover Report - how to set up?

    101 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    "Pay It Forward" Ticket

    251 views
    5 replies
    Latest over 3 years ago
    by James Gallagher
  • Discussion

    moving into new venues

    53 views
    0 replies
    Started over 3 years ago
    by Lesley Chaney
  • Discussion

    Subscription Trends Post-Pandemic

    104 views
    4 replies
    Latest over 3 years ago
    by Heath Wilder
  • Discussion

    Bulk adding TNEW keywords to multiple constituents at once.

    103 views
    5 replies
    Latest over 3 years ago
    by Heath Wilder
  • Discussion

    removing performances from a perf group?

    83 views
    2 replies
    Latest over 3 years ago
    by Lesley Chaney
  • Discussion

    Is there a way to test delayed delivery of PAH tickets?

    109 views
    2 replies
    Latest over 3 years ago
    by Lee Ann Allison
  • Discussion

    Constituent Not Showing on Performance Seating Book

    105 views
    3 replies
    Latest over 3 years ago
    by Rachel Vest
  • Discussion

    Platinum Report

    71 views
    1 reply
    Latest over 3 years ago
    by Amber Gale
  • Discussion

    Data field printing but does not show in the ticket editor

    43 views
    1 reply
    Latest over 3 years ago
    by Neil Cole
  • Discussion

    Promotion code for flex package not working on website

    63 views
    2 replies
    Latest over 3 years ago
    by Asma Ahmed
  • Discussion

    Announcing the New Ticketing & Admissions Community Group!

    56 views
    0 replies
    Started over 3 years ago
    by Shannon Hurst
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