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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Coming to the European Tessitura Conference? We want you!

    6 views
    0 replies
    Started over 11 years ago
    by Former Member
  • Discussion

    Inactive Source Codes

    62 views
    3 replies
    Latest over 11 years ago
    by Caryl Jones
  • Discussion

    Help with applying Hold Maps

    57 views
    2 replies
    Latest over 11 years ago
    by Former Member
  • Discussion

    Ticket Design Printing Problem

    61 views
    2 replies
    Latest over 11 years ago
    by Former Member
  • Discussion

    Adding a price layer to an exisiting price type in v.12

    30 views
    4 replies
    Latest over 11 years ago
    by Michael Humphries
  • Discussion

    Incorrectly rolled over Order (empty package) causing fatal errors?

    40 views
    2 replies
    Latest over 11 years ago
    by Nicholas Hudson-Ellis (Past Staff Member)
  • Discussion

    Year End procedures

    30 views
    0 replies
    Started over 11 years ago
    by Carol Ciulla
  • Discussion

    Assigning Source Codes to offers

    18 views
    1 reply
    Latest over 11 years ago
    by Reena Taank
  • Discussion

    Website RFP

    13 views
    0 replies
    Started over 11 years ago
    by Lisa Eichers
  • Discussion

    Gift Aid taking a long time to save

    3 views
    2 replies
    Latest over 11 years ago
    by Christopher Wright
  • Discussion

    Flex Packages

    146 views
    4 replies
    Latest over 11 years ago
    by Mark Volk
  • Discussion

    Ticket Design Elements - Last Name

    11 views
    2 replies
    Latest over 11 years ago
    by Former Member
  • Discussion

    Flex Packages

    132 views
    1 reply
    Latest over 11 years ago
    by T.J. Tasker
  • Discussion

    Parking - Offering on TNEW Do You?

    17 views
    0 replies
    Started over 11 years ago
    by Michelle Wiesel
  • Discussion

    Are Package Add On's / Upsells Possible?

    68 views
    0 replies
    Started over 11 years ago
    by Michelle Wiesel
  • Discussion

    Member cards, and CSIs, and Bar codes...oh my

    67 views
    2 replies
    Latest over 11 years ago
    by Nicholas Hudson-Ellis (Past Staff Member)
  • Discussion

    BOGO promo in v 12

    43 views
    7 replies
    Latest over 11 years ago
    by Beth Hawryluk
  • Discussion

    What's the recommended procedure for seating upgrades?

    136 views
    1 reply
    Latest over 11 years ago
    by Nick Reilingh
  • Discussion

    Add ing price type after V12 conversion

    30 views
    6 replies
    Latest over 11 years ago
    by Stacey Voigt
  • Discussion

    Changing order of map screens

    16 views
    1 reply
    Latest over 11 years ago
    by Lucie Spieler
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