We are completely redesigning our ticket stock and I have everything worked out except the "Last Name1" element. If the tickets are printed from an account with only one name it seems to be working fine; however, when you try to print a single ticket from a Household it's not pulling the last name, but instead pulling their first name and first initial of the second name ("Jack and S" but instead of trying to spell out Jack and Sue it should just say "Siler"). Any ideas on how to fix this for the households? Thanks.
We had the same issue and just decided to use Use-defined fields for last name and first name From: Kristine Bonaventura <bounce-kristinebonaventura8744@tessituranetwork.com> Sent: 8/13/2014 10:39:56 AM We are completely redesigning our ticket stock and I have everything worked out except the "Last Name1" element. If the tickets are printed from an account with only one name it seems to be working fine; however, when you try to print a single ticket from a Household it's not pulling the last name, but instead pulling their first name and first initial of the second name ("Jack and S" but instead of trying to spell out Jack and Sue it should just say "Siler"). Any ideas on how to fix this for the households? Thanks. This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
We had the same issue and just decided to use Use-defined fields for last name and first name
From: Kristine Bonaventura <bounce-kristinebonaventura8744@tessituranetwork.com> Sent: 8/13/2014 10:39:56 AM