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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Setting a minimum purchase requirement

    169 views
    0 replies
    Started over 11 years ago
    by Diane Bishop
  • Discussion

    Vacancy: Deputy Ticket Sales Manager, Nottingham

    3 views
    0 replies
    Started over 11 years ago
    by Nicola Blackburn
  • Discussion

    Timing of Holds

    31 views
    2 replies
    Latest over 11 years ago
    by Chris Campbell
  • Discussion

    Second Show Discount

    23 views
    1 reply
    Latest over 11 years ago
    by Jared Webster
  • Discussion

    Midnight Rollover: Truth or Urban Legend?

    10 views
    2 replies
    Latest over 11 years ago
    by Shelley Espinoza
  • Discussion

    GA Ticket Valid for Any Performance

    27 views
    1 reply
    Latest over 11 years ago
    by Beth Hawryluk
  • Discussion

    Online Subscription Order

    122 views
    4 replies
    Latest over 11 years ago
    by Chris Campbell
  • Discussion

    Force a PAH Job?

    73 views
    2 replies
    Latest over 11 years ago
    by Former Member
  • Discussion

    Individual order report

    20 views
    1 reply
    Latest over 11 years ago
    by Tom Brown (Past Member)
  • Discussion

    TNSPay client & payment problems

    11 views
    0 replies
    Started over 11 years ago
    by Former Member
  • Discussion

    Subscription Rollover using Dummy Packages

    20 views
    0 replies
    Started over 11 years ago
    by Paula Anderson
  • Discussion

    Different Price Zones

    51 views
    6 replies
    Latest over 11 years ago
    by Mark
  • Discussion

    RE: Price Type Reason mystery

    69 views
    1 reply
    Latest over 11 years ago
    by Christopher Short
  • Discussion

    FLEX Seats Fluctuate?

    7 views
    4 replies
    Latest over 11 years ago
    by Tracey Flattes
  • Discussion

    Hiding ticket amount on ticket

    31 views
    5 replies
    Latest over 11 years ago
    by Adria Gunter
  • Discussion

    Price Zone oddity

    13 views
    0 replies
    Started over 11 years ago
    by Christopher Cuhel
  • Discussion

    Debit payment methods?

    28 views
    5 replies
    Latest over 11 years ago
    by Lesley Chaney
  • Discussion

    Dinner and a show

    44 views
    2 replies
    Latest over 11 years ago
    by Jennifer Dulik
  • Discussion

    v12.1 Price Layers / Reporting

    172 views
    0 replies
    Started over 11 years ago
    by Christopher Short
  • Discussion

    Getting Price Reserve on a Subs Renewal Notice

    34 views
    8 replies
    Latest over 11 years ago
    by Former Member
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