How many of you schedule your rollover sets to run at midnight in order to avoid a subsequent set from rolling into the wrong order? I have always contended that getting up at midnight was unnecessary as long as you have your 'Add to Orders After' date set appropriately. But, we're a large consortium and there's a concern that a rollover could get added to a totally inappropriate order simply because a subscriber happens to buy a single ticket to a different organization (or exchange a ticket) in the minutes between rollover sets run.
Which may be true, but I still think is unlikely. However, I'm also not the one doing the clean up (and who am I to dictate when people are most productive?) Still, this notion that 'midnight is the rollover witching hour' is one that I've never seen brought up anywhere else in Tessitura-land, so I thought I'd throw it out there.
Anyone else running their rollover sets at midnight?
I vote for "urban legend", especially since you can constrain your rollover orders by MOS/appeal/etc. in addition to created-after date.
No, I’ve never heard of that. Rollovers create new orders so it won’t get added to anything else.
Shelley Osburn
Systems Services Manager
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nancy ShelehedaSent: Monday, December 22, 2014 2:35 PMTo: Shelley OsburnSubject: [Tessitura Ticketing Forum] Midnight Rollover: Truth or Urban Legend?
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