Different Price Zones

I was wondering if anyone does different price zones based on day of week. We are restructuring some of our pricing for next season and our Wednesday night performances will have a different zone map then our Saturday night performances. I am having a heck of time finding anything in documentation saying one way or the other on this subject so I thought I'd ask the hive mind. Thoughts?

 

Chris

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  • My bigger concern is if you do this type of setup, will exchanges work from day to day since the zone maps are different. This is the first time I’ve ever done this and just want to make sure I do everything right for exchanges as well as reporting before all is said and done and I roll over season ticket packages.

     

    Thanks Kevin…and everyone else for the moral support. J

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Tuesday, December 09, 2014 10:09 AM
    To: Chris Cuhel
    Subject: RE: [Tessitura Ticketing Forum] Different Price Zones

     

    Hi Chris,

     

    Since you mentioned looking in the documentation for help and not finding anything, you caught my attention. J You can create a different zone map for each day of the week if you want.  You can even copy one of your existing price zone maps and then just make edits to the copy instead of starting from scratch.  For example, set up your Saturday price zone map, then copy it, and make edits on the copy to create your Wednesday price zone map.  Then all you need to do is select the Wed zone map when you create your Wed performances and select the Saturday zone map when you create your Saturday performances.

     

    The setup side of using different zone maps for different days of the week seems pretty straightforward.  Are there other specific concerns you had before moving forward?  Or were you just checking to see if anyone else out there was already doing this?

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     




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  • We are considering doing this for the first time next season as well. I can't see why exchanges wouldn't work, technically at least. There will obviously be some training issues + there may be some confusion with customers wondering why they can't exchange into the same seats on a different day. But I think that can be explained easily enough. 

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  • We are considering doing this for the first time next season as well. I can't see why exchanges wouldn't work, technically at least. There will obviously be some training issues + there may be some confusion with customers wondering why they can't exchange into the same seats on a different day. But I think that can be explained easily enough. 

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