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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Survey to gather ADA data for house management

    134 views
    1 reply
    Latest over 8 years ago
    by Former Member
  • Discussion

    Marketing / Box Office communication - Discount requests

    194 views
    5 replies
    Latest over 8 years ago
    by Mark Ridley
  • Discussion

    Special Request - tracking as the customer exchanges etc

    173 views
    3 replies
    Latest over 8 years ago
    by Sheela Sur-Luk
  • Discussion

    Web Chat

    157 views
    3 replies
    Latest over 8 years ago
    by Martha McKee (Past Member)
  • Discussion

    VIP and Staff Comp Tickets Packages TNEW - how do you?

    200 views
    0 replies
    Started over 8 years ago
    by Justin Cheek
  • Discussion

    limit tickets sales to 135 tickets

    183 views
    3 replies
    Latest over 8 years ago
    by Dee Dee Fite (Past Member)
  • Discussion

    Attaching Seat Cards/Placement

    40 views
    1 reply
    Latest over 8 years ago
    by Jonathan Smillie
  • Discussion

    Combining Fees for the End User

    44 views
    1 reply
    Latest over 8 years ago
    by Mark Sackett (Past Member)
  • Discussion

    Invoicing Imported Orders

    46 views
    2 replies
    Latest over 8 years ago
    by A. Freeman
  • Discussion

    Allocations and colors

    85 views
    4 replies
    Latest over 8 years ago
    by Ellen Holt
  • Discussion

    Mode of Sale Access

    214 views
    3 replies
    Latest over 8 years ago
    by Mark Sackett (Past Member)
  • Discussion

    initiator on a general public ticket order

    45 views
    0 replies
    Started over 8 years ago
    by Tara Uppman
  • Discussion

    Pricing Rules help

    109 views
    8 replies
    Latest over 8 years ago
    by Anwar Nasir
  • Discussion

    Renewal Percentage Rates by new vs. long term

    114 views
    1 reply
    Latest over 8 years ago
    by Jared Mollenkopf
  • Discussion

    Audience Attendance and Surveys

    23 views
    0 replies
    Started over 8 years ago
    by Amelia Gillis
  • Discussion

    Increasing number of characters for Letter Salutations

    40 views
    3 replies
    Latest over 8 years ago
    by Martin Keen (Past Member)
  • Discussion

    Multiple Prices for Single Price Type

    32 views
    3 replies
    Latest over 8 years ago
    by Christopher Cuhel
  • Discussion

    Boca tickets - Row D and O

    77 views
    4 replies
    Latest over 8 years ago
    by Shelley Espinoza
  • Discussion

    individual solicitor sale reports

    104 views
    3 replies
    Latest over 8 years ago
    by Joe Petrowski
  • Discussion

    Off-Site Ticket printing

    39 views
    2 replies
    Latest over 8 years ago
    by Nick Reilingh
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