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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Pricing Rules Exclusion List advice

    119 views
    1 reply
    Latest over 8 years ago
    by Sara Nemeth
  • Discussion

    Disaster planning

    219 views
    8 replies
    Latest over 8 years ago
    by Tom Brown (Past Member)
  • Discussion

    VIP Packages from Management Companies with $ Lift

    107 views
    1 reply
    Latest over 8 years ago
    by John A. Moskal II
  • Discussion

    Refund Receipts

    123 views
    1 reply
    Latest over 8 years ago
    by Nick Reilingh
  • Discussion

    Message Only Pricing Rule - Message Remaining if Cart is Emptied

    83 views
    0 replies
    Started over 8 years ago
    by Charles Buchanan
  • Discussion

    Limiting # of Add-on Discount via Pricing Rules by Production

    118 views
    2 replies
    Latest over 8 years ago
    by Charlotte Bradley
  • Discussion

    How to Track Donated Ticket Revenue

    116 views
    2 replies
    Latest over 8 years ago
    by Former Member
  • Discussion

    Account Credits

    81 views
    2 replies
    Latest over 8 years ago
    by Tom Sheppard
  • Discussion

    Quick Sale button size

    67 views
    2 replies
    Latest over 8 years ago
    by Martin Keen (Past Member)
  • Discussion

    Using order export utility with general admission facilities

    91 views
    9 replies
    Latest over 8 years ago
    by Catherine Goodwin
  • Discussion

    TRBO Signed Receipts

    38 views
    1 reply
    Latest over 8 years ago
    by Neil Cole
  • Discussion

    Itemized ticket receipts?

    122 views
    2 replies
    Latest over 8 years ago
    by Neil Cole
  • Discussion

    Why can't I see my Price Types?

    92 views
    1 reply
    Latest over 8 years ago
    by Neil Cole
  • Discussion

    Headers Print Out in the Wrong Place During Alphabetical Batch Printing

    85 views
    2 replies
    Latest over 8 years ago
    by Regina Klapper
  • Discussion

    Rolling Over into new Price Zones-information to gather?

    61 views
    2 replies
    Latest over 8 years ago
    by Katie Springer
  • Discussion

    Delivery method questions for PAH and mobile

    233 views
    2 replies
    Latest over 8 years ago
    by Anne Mullane
  • Discussion

    Passbook / Apple Wallet integration

    357 views
    4 replies
    Latest over 8 years ago
    by Joseph Fernicola
  • Discussion

    Limiting access to ticket order contributions

    67 views
    0 replies
    Started over 8 years ago
    by Nick Reilingh
  • Discussion

    Barcode Scanner Recommendation?

    132 views
    3 replies
    Latest over 8 years ago
    by RhondaLeigh Dauphinais (Past Staff Member)
  • Discussion

    adding additional Source Codes

    73 views
    2 replies
    Latest over 8 years ago
    by Curtis Bellfy (Past Member)
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