Disaster planning

Good morning Lesley,

Great topic! We've actually been working with a consultant to help establish a Disaster Recovery Plan for our consortium since we serve seven different member organizations and Tessitura is pretty essential to a large chunk of operations.

We don't have a fully developed plan yet, but I'd be happy to share once we get some points down.

Thank you,

Brian

Lesley, 

There is a wonderful webinar here:  https://www.tessituranetwork.com/Items/Videos/Training/Business-Continuity-Planning 

We had the unfortunate recent experience of RAMP being down on our opening night of Romeo & Juliet at Music Hall a few weeks ago. We hadn't implemented any business continuity measures so it was a nightmare of scrambling (plus tickets were still on sale online). I'll be presenting on this topic at the OINK TUG meeting this week in hopes of preventing others from experiencing the same headaches we did. My plan is to include a detailed checklist for users to implement prior to at door time and I'm happy to share my presentation. Just email me and I'll send it your way after the TUG meeting.

Would love a copy of your checklist / presentation. 

Thank you.  I too would love a copy of checklist and presentation.

Sarah,

Let me echo the call as well! Thankfully we haven’t had major service interruptions with the last couple of RAMP hiccups, but it’s definitely made us a lot more aware of the need for disaster planning and what we need to do as a consortium to prepare our organizations for the reality of service downtime.

Thank you,

Brian