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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Special Request

    218 views
    12 replies
    Latest over 8 years ago
    by Courtney Beeren
  • Discussion

    RE: [Tessitura Ticketing Forum] Super Packages on website

    18 views
    0 replies
    Started over 8 years ago
    by Brenda Fehlberg
  • Discussion

    PAHT - Broker issues?

    225 views
    4 replies
    Latest over 8 years ago
    by Amy Roark
  • Discussion

    Formatting Message Only pricing rule pop-ups

    207 views
    3 replies
    Latest over 8 years ago
    by Sarah Covie
  • Discussion

    Showing customer multiple email addresses in My Account

    59 views
    1 reply
    Latest over 8 years ago
    by Martha McKee (Past Member)
  • Discussion

    Pricing Rules- % off question.

    156 views
    3 replies
    Latest over 8 years ago
    by Kevin Sheehan
  • Discussion

    Performance Revenue Gain-Loss Report - Home vs Base Price

    136 views
    1 reply
    Latest over 8 years ago
    by Mark Ridley
  • Discussion

    Tablets for Front of House Staff

    179 views
    1 reply
    Latest over 8 years ago
    by Nathanael Pearson
  • Discussion

    v.14 Paying off an Invoice

    121 views
    4 replies
    Latest over 8 years ago
    by Christopher Cuhel
  • Discussion

    Constituent search returns same account twice

    50 views
    1 reply
    Latest over 8 years ago
    by Tim Helmer
  • Discussion

    Re-entry Policy

    55 views
    0 replies
    Started over 8 years ago
    by Susan Crockett
  • Discussion

    Phone Number Identification?

    62 views
    3 replies
    Latest over 8 years ago
    by Mike Mariano
  • Discussion

    Managing Accessible Seats with TNMP

    59 views
    1 reply
    Latest over 8 years ago
    by Heather Fails
  • Discussion

    Printing contribution receipts in Ticketing Batch Prints

    82 views
    0 replies
    Started over 8 years ago
    by Former Member
  • Discussion

    Using Tess 12.1 price layers for a donation

    57 views
    2 replies
    Latest over 8 years ago
    by Janna Ellis
  • Discussion

    Phone Systems -- Menus, Pop-Up Information, IVR

    79 views
    2 replies
    Latest over 8 years ago
    by Kim Husted
  • Discussion

    Pricing Rules - Changing Price Type on Third Performance

    54 views
    0 replies
    Started over 8 years ago
    by Michael Knight
  • Discussion

    Single Ticket & Subscription Purchase Path

    74 views
    0 replies
    Started over 8 years ago
    by Kevin Devaux
  • Discussion

    Customer Service Issue -- Create in bulk using list

    212 views
    0 replies
    Started over 8 years ago
    by Leslie McKinley
  • Discussion

    Customer Feedback: Tools & Technology

    80 views
    1 reply
    Latest over 8 years ago
    by Jerry Hodgins
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