Headers Print Out in the Wrong Place During Alphabetical Batch Printing

Whenever we batch print alphabetically, the headers don't always print in the right place--sometimes they print after the tix instead of before, so they end up with the wrong tickets and we have to be very careful when we sort them out. I found an old post that explained how to get the headers to print out in front of the tickets--it says to click and hold down the Ctrl button and then Click the Seq button until it turns green. When I do this, the button doesn't turn green. Is it enough just to click the Seq button (after you click Name to alphabetize) to get the headers to print this way?