We're having a festival and the client would like patrons to get a session free with purchase of another.
The BOGO pricing rule is working as expected when selecting two tickets for one session, but it isn't respecting the rule across performances within the same production.
Has anyone run into this before and come up with a solution? 5pm brain is real at the moment.
Could you share your set up? Also, is the BOGO valid for any combination of price types within and between all sessions?
Hi David. Buy One Get One rules are only applied within the same product. So two tickets to the same performance or package. An Add On rule would let you apply a discount to a second product based on the purchase of the first product. Here's a link to the Add On rule help topic: www.tessituranetwork.com/.../Tessitura.htm
Thanks so much, I really appreciate the assist! Doing the BOGO rule in tandem with Add On rule accomplished the goal here.