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Message for Email Ticket Delivery

Eve Stavropoulos
$organization

Hi there, 

I need to include a special message in our email confirmations for people who select email ticket delivery. Does anyone know if  LTR_TNEW_EMAIL_SETTINGS has the e-ticket equivalent of HABO_Message_HTML? If not, any suggestions on how I could accomplish this?

Thanks so much!

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  • $organization

    Hello Eve! This is Iliana with Tessitura Network Support. I can see from our records that you also created a Support ticket for this matter.

    We discovered that Unfortunately, this is not possible with the current configuration of TNEW. I do see that another member has submitted this on our Ideas Board to add Delivery Method as an option in LTR_TNEW_DYN_EMAIL_CONTENT system table, you can upvote this idea here..

    If you have any additional follow-up, questions, or concerns though, please let us know any time.

    Best,

    Iliana

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  • $organization

    Hello Eve! This is Iliana with Tessitura Network Support. I can see from our records that you also created a Support ticket for this matter.

    We discovered that Unfortunately, this is not possible with the current configuration of TNEW. I do see that another member has submitted this on our Ideas Board to add Delivery Method as an option in LTR_TNEW_DYN_EMAIL_CONTENT system table, you can upvote this idea here..

    If you have any additional follow-up, questions, or concerns though, please let us know any time.

    Best,

    Iliana

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