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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Training For New Ticket Center Reps

    190 views
    7 replies
    Latest over 7 years ago
    by Kristen Olson (she/her)
  • Discussion

    How to program a 3-day performance

    103 views
    2 replies
    Latest over 7 years ago
    by Susan Ashcraft
  • Discussion

    Adult Tickets required to purchase Child tickets / discounts - Need ideas please!

    223 views
    4 replies
    Latest over 7 years ago
    by Former Member
  • Discussion

    Ticket link with promo code applied

    179 views
    2 replies
    Latest over 7 years ago
    by Stephanie Kao
  • Discussion

    Group Sales CRM

    180 views
    2 replies
    Latest over 7 years ago
    by Olivia Anderson
  • Discussion

    Custom Form Data Question

    279 views
    4 replies
    Latest over 7 years ago
    by Anne Mullane
  • Discussion

    Seat hold policy?

    103 views
    4 replies
    Latest over 7 years ago
    by Joanna Hammer
  • Discussion

    CVC Optional?

    58 views
    1 reply
    Latest over 7 years ago
    by Nick Reilingh
  • Discussion

    Subscription Rollover Price Type Question

    132 views
    7 replies
    Latest over 7 years ago
    by Heather Fails
  • Discussion

    RFID ticketing

    127 views
    2 replies
    Latest over 7 years ago
    by Dani Meister
  • Discussion

    Multiple Price Type Changes Pricing Rule

    209 views
    1 reply
    Latest over 7 years ago
    by Former Member
  • Discussion

    Multiple Discounts for one SLI

    45 views
    0 replies
    Started over 7 years ago
    by Sara Nemeth
  • Discussion

    Removing hold codes

    99 views
    1 reply
    Latest over 7 years ago
    by Paul Congdon
  • Discussion

    TRBO

    212 views
    6 replies
    Latest over 7 years ago
    by Ping Tang
  • Discussion

    My Performance Sales Analysis is incorrect.

    65 views
    1 reply
    Latest over 7 years ago
    by Brian Pedaci
  • Discussion

    Existing Report for Price Type Usage?

    78 views
    2 replies
    Latest over 7 years ago
    by John A. Moskal II
  • Discussion

    Ticketing Fee Cap

    114 views
    6 replies
    Latest over 7 years ago
    by John A. Moskal II
  • Discussion

    TNEW - Timed Entry for Multiple Events

    129 views
    1 reply
    Latest over 7 years ago
    by John A. Moskal II
  • Discussion

    Android and Saveo Triggers

    390 views
    19 replies
    Latest over 7 years ago
    by Latoyah Forsyth
  • Discussion

    Rules for "Pricing Rules?"

    166 views
    0 replies
    Started over 7 years ago
    by Greg Garcia
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