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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    TNEW v7 Renewal Purchase Path

    68 views
    0 replies
    Started over 5 years ago
    by Kennedy Bollmeyer
  • Discussion

    Bulk add a performance to a list of IDs?

    101 views
    2 replies
    Latest over 5 years ago
    by Jeff Waldschmitt
  • Discussion

    Out door Event

    125 views
    5 replies
    Latest over 5 years ago
    by Maritza Castro
  • Discussion

    You're Invited: Innovative Uses of TNEW - Virtual Experiences (Tessitura Arts & Culture Connection)

    19 views
    0 replies
    Started over 5 years ago
    by alex mendelsohn, PMP, PMI-ACP (Past Staff Member)
  • Discussion

    Has anyone customized an Order Confirmation [HTML] Template to include control-grouped salutation information?

    83 views
    2 replies
    Latest over 5 years ago
    by Mindee Waltz (Past Member)
  • Discussion

    BOGO Pricing Rule

    130 views
    1 reply
    Latest over 5 years ago
    by Melissa Malone
  • Discussion

    Changing shipping methods in bulk for reprinting in Batch Print

    203 views
    5 replies
    Latest over 5 years ago
    by Don Smith
  • Discussion

    Price Type Clean-Up

    125 views
    2 replies
    Latest over 5 years ago
    by Michelle Blau (Past Member)
  • Discussion

    Question RE: Pricing Rule that Discounts Tickets from 2 Performances based on Minimum Ticket Criteria from 1 of those Performances

    75 views
    0 replies
    Started over 5 years ago
    by Brian Parker (Past Member)
  • Discussion

    Bulk Ticket Order Creation from List?

    152 views
    10 replies
    Latest over 5 years ago
    by Kanani Reichlin
  • Discussion

    pricing rule for an outdoor event using the 6 feet policy

    113 views
    3 replies
    Latest over 5 years ago
    by Maritza Castro
  • Discussion

    WordFly SMS

    132 views
    2 replies
    Latest over 5 years ago
    by Alison Lambert
  • Discussion

    Gifting Digital Content

    87 views
    2 replies
    Latest over 5 years ago
    by Martin Sisk
  • Discussion

    On Account Fund disbursement utility

    82 views
    1 reply
    Latest over 5 years ago
    by Kari Swenson
  • Discussion

    Streaming PAH

    85 views
    1 reply
    Latest over 5 years ago
    by Jerry Boutot
  • Discussion

    TNEW Packages for Virtual Events

    77 views
    3 replies
    Latest over 5 years ago
    by Nara Zitner
  • Discussion

    Cleaning up Production Elements for Upcoming Canceled Productions

    147 views
    8 replies
    Latest over 5 years ago
    by Michelle Blau (Past Member)
  • Discussion

    Apple Pay not working

    60 views
    0 replies
    Started over 5 years ago
    by Sharon Choondassery
  • Discussion

    Create TNEW login script, post Constituent Import

    68 views
    1 reply
    Latest over 5 years ago
    by Kirstin Piehl
  • Discussion

    "expiring" on account funds

    191 views
    3 replies
    Latest over 5 years ago
    by Sheela Sur-Luk
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