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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    how can I set up a "correction" payment method

    72 views
    1 reply
    Latest over 5 years ago
    by Elizabeth Carlock (Past Member)
  • Discussion

    Collecting Inactive Constituents in a Dynamic List

    179 views
    2 replies
    Latest over 5 years ago
    by Nick Davis
  • Discussion

    Pricing Rules Help!

    137 views
    5 replies
    Latest over 5 years ago
    by Heath Wilder
  • Discussion

    Group Sales for Virtual Events

    61 views
    2 replies
    Latest over 5 years ago
    by Emma Putnam
  • Discussion

    PAH ticket with more than one page

    108 views
    5 replies
    Latest over 5 years ago
    by Louise Mie Vestford
  • Discussion

    Ability to download locally a PAH ticket from Tessitura

    68 views
    3 replies
    Latest over 5 years ago
    by Former Member
  • Discussion

    TNEW Digital Content and Group Sales

    183 views
    6 replies
    Latest over 5 years ago
    by Kristine Astop
  • Discussion

    Pop-Up Skill Builder: Applying On Account Payment Balances on TNEW

    44 views
    0 replies
    Started over 5 years ago
    by Kristen Olson (she/her)
  • Discussion

    Pricing for online events

    54 views
    1 reply
    Latest over 5 years ago
    by Amber Gale
  • Discussion

    Timed entry for PERFORMING ARTS VENUES

    173 views
    3 replies
    Latest over 5 years ago
    by Donald Graham
  • Discussion

    Hosted Payment Reporting for Settlements

    218 views
    7 replies
    Latest over 5 years ago
    by Neil Cole
  • Discussion

    Product Research: Participate in our survey about Streaming Content

    32 views
    1 reply
    Latest over 5 years ago
    by Heather Laidlaw Kraft (she/her)
  • Discussion

    Digital Gated Content Dates for On Demand

    82 views
    1 reply
    Latest over 5 years ago
    by Michael Flaherty-Wilcox
  • Discussion

    ADA Compliance

    96 views
    3 replies
    Latest over 5 years ago
    by Maritza Castro
  • Discussion

    Incorrect CC's on Constituent Record

    47 views
    2 replies
    Latest over 5 years ago
    by Michelle Blau (Past Member)
  • Discussion

    2020-2021 subscribers that are on a payment plan

    31 views
    0 replies
    Started over 5 years ago
    by Former Member
  • Discussion

    Question about Flex Packages

    71 views
    3 replies
    Latest over 5 years ago
    by Jordan Edwards
  • Discussion

    Using on acct money on our tnew site

    178 views
    15 replies
    Latest over 5 years ago
    by Corene Linville
  • Discussion

    New Online Extractions Training Course Available

    9 views
    0 replies
    Started over 5 years ago
    by Kevin Sheehan
  • Discussion

    Pkg Pay now Choose shows later

    164 views
    5 replies
    Latest over 5 years ago
    by Anna Simmons
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