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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Subscription reporting - Fixed, flex, and exchanges

    108 views
    0 replies
    Started over 4 years ago
    by Kathleen Smith
  • Discussion

    Comp Voucher Process

    129 views
    1 reply
    Latest over 4 years ago
    by Grant Offermann
  • Discussion

    Pricing Rule - Packages

    113 views
    0 replies
    Started over 4 years ago
    by Ryan Allen-Rose
  • Discussion

    Pricing rules based on number of tickets and attractions in basket

    54 views
    1 reply
    Latest over 4 years ago
    by Lee-Anne Inglis (Past Member)
  • Discussion

    Cancelled Events Archiving

    38 views
    0 replies
    Started over 4 years ago
    by Lianna Macari
  • Discussion

    Performance reschedule tool

    143 views
    2 replies
    Latest over 4 years ago
    by Stephanie Kao
  • Discussion

    Fixed Package Rollover with Repertory Productions

    42 views
    0 replies
    Started over 4 years ago
    by Marcus Beebe
  • Discussion

    Comp Policy - best ideas HERE

    151 views
    3 replies
    Latest over 4 years ago
    by Don Wong
  • Discussion

    Comp Reason Report

    747 views
    18 replies
    Latest over 4 years ago
    by Elizabeth Carlock (Past Member)
  • Discussion

    BOGO.. but also BOG2

    127 views
    3 replies
    Latest over 4 years ago
    by Elizabeth Carlock (Past Member)
  • Discussion

    Pricing Rules - Orders that have returns

    125 views
    2 replies
    Latest over 4 years ago
    by Megan Macarte
  • Discussion

    handling deferred ticket revenue

    37 views
    0 replies
    Started over 4 years ago
    by Kathleen Smith
  • Discussion

    Donation Gift Certificates

    107 views
    1 reply
    Latest over 4 years ago
    by Former Member
  • Discussion

    Group sales E-tickets

    166 views
    2 replies
    Latest over 4 years ago
    by Emily Adler (Past Member)
  • Discussion

    Increasing efficiency of N-Scan scanning for Print At Home ticketing

    85 views
    0 replies
    Started over 4 years ago
    by James Gallagher
  • Discussion

    Starting fixed seat super packages - first season

    55 views
    1 reply
    Latest over 4 years ago
    by Amber Gale
  • Discussion

    Emailing gift cards

    78 views
    1 reply
    Latest over 4 years ago
    by Amber Gale
  • Discussion

    Question for all my Museum Colleagues re: Timed Admission

    104 views
    2 replies
    Latest over 4 years ago
    by Jen Skelly
  • Discussion

    Simplifying Fees

    85 views
    0 replies
    Started over 4 years ago
    by Taylor Beaumont
  • Discussion

    New Price Type Not In Dropdown

    101 views
    2 replies
    Latest over 4 years ago
    by Melanie Ryan
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