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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Reporting on Exchanges

    115 views
    3 replies
    Latest over 12 years ago
    by Frances O'Connell
  • Discussion

    Pre-Paid Parking Predicament

    43 views
    5 replies
    Latest over 12 years ago
    by Michele Keutsch
  • Discussion

    Amending a facility name and screen colour

    32 views
    3 replies
    Latest over 12 years ago
    by Former Member
  • Discussion

    Contiguity

    63 views
    0 replies
    Started over 12 years ago
    by Former Member
  • Discussion

    Double Seating from superpackage performance sharing

    28 views
    1 reply
    Latest over 12 years ago
    by Joshua Peters
  • Discussion

    Can you add a PDF to the Research tab in an account?

    13 views
    0 replies
    Started over 12 years ago
    by Adria Gunter
  • Discussion

    Zip Codes with Credit Card Purchase

    26 views
    1 reply
    Latest over 12 years ago
    by Ray Bernard
  • Discussion

    Reporting on Repeat vs. One Time Purchases

    52 views
    1 reply
    Latest over 12 years ago
    by Former Member
  • Discussion

    Export Discount Code buyers?

    9 views
    0 replies
    Started over 12 years ago
    by Sera Cocora
  • Discussion

    Print to Card Printer?

    51 views
    0 replies
    Started over 12 years ago
    by Nicholas Hudson-Ellis (Past Staff Member)
  • Discussion

    Import Error

    88 views
    4 replies
    Latest over 12 years ago
    by Nichole Mines
  • Discussion

    Pre-Conference Poll: Customer Feedback

    1 view
    0 replies
    Started over 12 years ago
    by Jamie O'Brien
  • Discussion

    Restricting to a Hold Code

    20 views
    3 replies
    Latest over 12 years ago
    by Molly (Wible) Sweets
  • Discussion

    Exchanges and reporting

    118 views
    6 replies
    Latest over 12 years ago
    by Brenda Fehlberg
  • Discussion

    Tying e-mail confirmations to specific packages/MOS

    5 views
    0 replies
    Started over 12 years ago
    by Lucas Costello
  • Discussion

    "spitter" tickets

    19 views
    6 replies
    Latest over 12 years ago
    by Ellen Holt
  • Discussion

    Setting next ticket number to '900000'

    29 views
    0 replies
    Started over 12 years ago
    by Kyle Yandow (Past Member)
  • Discussion

    Print at Home Tickets

    23 views
    0 replies
    Started over 12 years ago
    by Carol Ciulla
  • Discussion

    Dashboard Filters

    52 views
    3 replies
    Latest over 12 years ago
    by Former Member
  • Discussion

    Ticket Headers

    49 views
    2 replies
    Latest over 12 years ago
    by Former Member
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