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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Ticketing Manager, Sydney

    7 views
    0 replies
    Started over 12 years ago
    by Bruce Applebaum
  • Discussion

    Modified Performance Sales Summary by Price Type Category report

    60 views
    1 reply
    Latest over 12 years ago
    by Former Member
  • Discussion

    Defining contiguity on "columns"

    48 views
    2 replies
    Latest over 12 years ago
    by Steven Jirjis
  • Discussion

    Report needed?

    13 views
    4 replies
    Latest over 12 years ago
    by Justin Cheek
  • Discussion

    Daily discount on ticketing

    10 views
    1 reply
    Latest over 12 years ago
    by Mark Sackett (Past Member)
  • Discussion

    Flex Pack Renewals

    44 views
    1 reply
    Latest over 12 years ago
    by Kevin Madeira
  • Discussion

    Output Set - Next Performance

    196 views
    3 replies
    Latest over 12 years ago
    by Kelly Enderwick
  • Discussion

    Moving seated orders to a new facility map

    44 views
    2 replies
    Latest over 12 years ago
    by Steven Jirjis
  • Discussion

    Timed-Entry ticket builds for G/A Exhibitions

    238 views
    3 replies
    Latest over 12 years ago
    by Ray Bernard
  • Discussion

    Limiting payment type by performance or season

    17 views
    1 reply
    Latest over 12 years ago
    by Kevin Madeira
  • Discussion

    Black Friday Package Set-Up

    17 views
    1 reply
    Latest over 12 years ago
    by Former Member
  • Discussion

    Reservations for Booster Seats

    9 views
    2 replies
    Latest over 12 years ago
    by Janelle Torres
  • Discussion

    Fixed Packages/ticket exchanges within the package

    157 views
    6 replies
    Latest over 12 years ago
    by Adria Gunter
  • Discussion

    Tracking Actor Comps

    115 views
    4 replies
    Latest over 12 years ago
    by Kyle Yandow (Past Member)
  • Discussion

    Returning fees on partial order refund

    140 views
    2 replies
    Latest over 12 years ago
    by Former Member
  • Discussion

    NScan Email Notification

    49 views
    0 replies
    Started over 12 years ago
    by Amy Aldrich
  • Discussion

    Prompting for a Customer Survey in the Client

    13 views
    0 replies
    Started over 12 years ago
    by Robert Taulty
  • Discussion

    Ticket Refunds

    231 views
    5 replies
    Latest over 12 years ago
    by Ryan Creps (Past Staff Member)
  • Discussion

    Delivery Methods for Flex Packages

    19 views
    0 replies
    Started over 12 years ago
    by Kent Coppock
  • Discussion

    Locking Performances at Client

    69 views
    6 replies
    Latest over 12 years ago
    by Tatiana Jofat
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