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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    NScan Special Access Areas

    105 views
    1 reply
    Latest over 12 years ago
    by Jonathan Smillie
  • Discussion

    Reconciling A Performance: 1 Order with Multiple Paymodes

    14 views
    3 replies
    Latest over 12 years ago
    by Former Member
  • Discussion

    Calling Rest Services with Fiddler

    27 views
    0 replies
    Started over 12 years ago
    by Jon Ballinger
  • Discussion

    List Inclusion/Exclusion

    68 views
    3 replies
    Latest over 12 years ago
    by Cathy-Anne Cook
  • Discussion

    Trouble With Ticketing Data Pull

    10 views
    1 reply
    Latest over 12 years ago
    by Mark Ridley
  • Discussion

    NScan and mobile devices

    33 views
    2 replies
    Latest over 12 years ago
    by Ellen Holt
  • Discussion

    Report on unpaid Invoices by Performance Date?

    33 views
    0 replies
    Started over 12 years ago
    by Nicholas Hudson-Ellis (Past Staff Member)
  • Discussion

    Scanning barcodes to record attendance

    161 views
    6 replies
    Latest over 12 years ago
    by Richard Denney
  • Discussion

    Order Printing Troubleshooting

    37 views
    2 replies
    Latest over 12 years ago
    by Courtney Beeren
  • Discussion

    NScan email alerts

    92 views
    0 replies
    Started over 12 years ago
    by Former Member
  • Discussion

    Security Object - Batch Administration

    77 views
    3 replies
    Latest over 12 years ago
    by Teresa Dean
  • Discussion

    Adding Price Types in List Manager

    56 views
    5 replies
    Latest over 12 years ago
    by Katie Birge
  • Discussion

    Suppressing Specific Price Types in Extractions?

    9 views
    2 replies
    Latest over 12 years ago
    by Travis Armbuster
  • Discussion

    Refunding packages where only one event has been ticketed/printed

    81 views
    5 replies
    Latest over 12 years ago
    by Alison Lambert
  • Discussion

    Special character on varity of BOCA models

    35 views
    0 replies
    Started over 12 years ago
    by Tina Treants
  • Discussion

    Subscription_Invoice Billing backend process

    27 views
    1 reply
    Latest over 12 years ago
    by Kevin Sheehan
  • Discussion

    Ticket Order Billing Dates

    41 views
    0 replies
    Started over 12 years ago
    by Tatiana Jofat
  • Discussion

    Signature Capture

    35 views
    0 replies
    Started over 12 years ago
    by Keith Gearing
  • Discussion

    TNEW Offer displaying disabled zones

    37 views
    3 replies
    Latest over 12 years ago
    by Kevin Madeira
  • Discussion

    Specific Subscription Information for Constituents

    5 views
    2 replies
    Latest over 12 years ago
    by Jillian Pruitt
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