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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Capacity on General Admission (GA)

    104 views
    6 replies
    Latest over 10 years ago
    by Jolene Robichaud
  • Discussion

    Best way to record the name of a company for exporting a list with constituent details?

    23 views
    2 replies
    Latest over 10 years ago
    by Former Member
  • Discussion

    Limiting Daily Membership scans

    36 views
    0 replies
    Started over 10 years ago
    by Elizabeth McArthur
  • Discussion

    Patron received a different patrons e-tickets

    16 views
    1 reply
    Latest over 10 years ago
    by Tom Brown (Past Member)
  • Discussion

    Multiple venues

    39 views
    3 replies
    Latest over 10 years ago
    by Tracy Furr
  • Discussion

    Issuing Tax Receipts for Tickets Donated for Resale

    124 views
    1 reply
    Latest over 10 years ago
    by Shelley Espinoza
  • Discussion

    Fees and Performance Reports

    71 views
    0 replies
    Started over 10 years ago
    by Tim Chandler
  • Discussion

    Selling Preloaded Gift Cards

    15 views
    4 replies
    Latest over 10 years ago
    by Ray Bernard
  • Discussion

    Linking to page with Promo Code entered

    71 views
    2 replies
    Latest over 10 years ago
    by Chris Campbell
  • Discussion

    RE: Setting up CSIs to sharebetween organizations (consortium)

    13 views
    4 replies
    Latest over 10 years ago
    by Susan Farma
  • Discussion

    RE: Setting up CSIs to sharebetween organizations (consortium)

    10 views
    1 reply
    Latest over 10 years ago
    by Stacey Voigt
  • Discussion

    List of Buyers by Price?

    17 views
    2 replies
    Latest over 10 years ago
    by Former Member
  • Discussion

    Mail delivery cut-off on TNEW

    34 views
    1 reply
    Latest over 10 years ago
    by Nick Reilingh
  • Discussion

    Customer Refund GL & Pay Method How do you use?

    62 views
    2 replies
    Latest over 10 years ago
    by Nick Reilingh
  • Discussion

    Using credit card imprinter as a backup

    14 views
    1 reply
    Latest over 10 years ago
    by Former Member
  • Discussion

    Attendance for Special Access Areas

    191 views
    18 replies
    Latest over 10 years ago
    by Mandy Jarvis
  • Discussion

    Login to your profile on a kiosk - ideas for smart solutions?

    6 views
    1 reply
    Latest over 10 years ago
    by Louise Mie Vestford
  • Discussion

    Charging Internal Departments for Tickets?

    11 views
    0 replies
    Started over 10 years ago
    by Michelle Wiesel
  • Discussion

    Non Ticketed events

    76 views
    4 replies
    Latest over 10 years ago
    by Carol Ciulla
  • Discussion

    Divorce in household

    406 views
    8 replies
    Latest over 10 years ago
    by Jan LaRocque
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