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Multiple venues

Joanne Madeley
$organization

Hi everyone,

 

My sublicensee has a lot of different venues that they sell tickets for.  Does anyone on the forum also sell for multiple venues and if so, how do you approach having the venue with the street address on the tickets and email confirmation for tickets purchased online?  We are trying to gather ideas from other groups to find out what all of our options are.

 

Thanks!

Joanne

  • $organization

    Hi Joanne,

    With having the venues address on tickets, at the National Theatre we use the ticket design. We have four spaces within the main venue but also sell tickets for our shows in the West End. We have created a different ticket design for each venue which we then attach to the price type when we build shows. For productions like War Horse we have the address hard coded onto the ticket design under the name of the theatre it is in. To highlight that it is somewhere else we put the address in  negative (white on black) text, so that it stands out.

    Hope that is helpful.

    Thanks,
    Kyle

  • $organization

    Yale Rep has 3 separate venues that luckily are only ½ a block from each other. For the Ticket Design we pull in info from the Title info on the Production tab where we have typed in the Venue and the Address. I think you could also program it to pull from the Facility info- if that info is programmed in your Facility map. We use TNEW so we can also use the LTR_TNEW_DYN_EMAIL_CONTENT system table to program additional content for each production that would provide a reminder of an address that feeds into the confirmation emails for the specified productions only.

     

    Janna  

     

    Janna Ellis

    Director, Yale Tessitura Consortium

    Yale School of Drama

    Yale School of Music

    203-432-8822

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joanne Madeley
    Sent: Thursday, October 08, 2015 5:25 PM
    To: Ellis, Janna <janna.ellis@yale.edu>
    Subject: [Tessitura Ticketing Forum] Multiple venues

     

    Hi everyone,

     

    My sublicensee has a lot of different venues that they sell tickets for.  Does anyone on the forum also sell for multiple venues and if so, how do you approach having the venue with the street address on the tickets and email confirmation for tickets purchased online?  We are trying to gather ideas from other groups to find out what all of our options are.

     

    Thanks!

    Joanne




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization
    Please remove:
    dgrossman@statetheatrenj.org

    from this email list

    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of Kyle Jarvis <bounce-kylejarvis3309@tessituranetwork.com>
    Reply-To: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com>
    Date: Friday, October 9, 2015 at 1:03 PM
    To: <dgrossman@statetheatrenj.org>
    Subject: Re: [Tessitura Ticketing Forum] Multiple venues

    Hi Joanne,

    With having the venues address on tickets, at the National Theatre we use the ticket design. We have four spaces within the main venue but also sell tickets for our shows in the West End. We have created a different ticket design for each venue which we then attach to the price type when we build shows. For productions like War Horse we have the address hard coded onto the ticket design under the name of the theatre it is in. To highlight that it is somewhere else we put the address in  negative (white on black) text, so that it stands out.

    Hope that is helpful.

    Thanks,
    Kyle

    From: Joanne Madeley <bounce-joannemadeley8475@tessituranetwork.com>
    Sent: 10/8/2015 5:19:42 PM

    Hi everyone,

     

    My sublicensee has a lot of different venues that they sell tickets for.  Does anyone on the forum also sell for multiple venues and if so, how do you approach having the venue with the street address on the tickets and email confirmation for tickets purchased online?  We are trying to gather ideas from other groups to find out what all of our options are.

     

    Thanks!

    Joanne




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!