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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Fee calculation bug?

    29 views
    3 replies
    Latest over 9 years ago
    by Jason Danio
  • Discussion

    Resales Available Online

    63 views
    1 reply
    Latest over 9 years ago
    by Nick Reilingh
  • Discussion

    Donations through Box Office charged on credit cards

    6 views
    0 replies
    Started over 9 years ago
    by Jennifer Dulik
  • Discussion

    Capping Tickets Available with Allocation Codes?

    55 views
    4 replies
    Latest over 9 years ago
    by Joshua Gutierrez
  • Discussion

    Paying off an invoice with check

    72 views
    4 replies
    Latest over 9 years ago
    by Lisa Gendell
  • Discussion

    Last Activity via Ticket Number?

    28 views
    4 replies
    Latest over 9 years ago
    by Christopher Cuhel
  • Discussion

    Yield Management after mid-season upgrade

    12 views
    0 replies
    Started over 9 years ago
    by Michele Keutsch
  • Discussion

    Package Price Types

    226 views
    4 replies
    Latest over 9 years ago
    by Former Member
  • Discussion

    listed at two USERS

    7 views
    4 replies
    Latest over 9 years ago
    by Curtis Bellfy (Past Member)
  • Discussion

    Auto-Promote Sources to Dynamic List

    27 views
    0 replies
    Started over 9 years ago
    by Kyle Schulte
  • Discussion

    Promo Code for Kickstarter Rewards

    47 views
    15 replies
    Latest over 9 years ago
    by Cody Palmer (Past Member)
  • Discussion

    TPAHTS & Partial Reprints

    36 views
    4 replies
    Latest over 9 years ago
    by Frances O'Connell
  • Discussion

    Managing Discounts Discussion at TLCC2016 - REPOST

    4 views
    1 reply
    Latest over 9 years ago
    by Skypp Cabanas
  • Discussion

    Managing Discounts Discussion at TLCC2016

    2 views
    1 reply
    Latest over 9 years ago
    by Skypp Cabanas
  • Discussion

    Capturing constituent info during last-minute sales

    20 views
    7 replies
    Latest over 9 years ago
    by Stacey Voigt
  • Discussion

    Yield Management/Dynamic Pricing Reporting Options

    66 views
    5 replies
    Latest over 9 years ago
    by James Broderick
  • Discussion

    Ticket Broker Policies

    118 views
    1 reply
    Latest over 9 years ago
    by Christopher Cuhel
  • Discussion

    Box Office staff training

    110 views
    0 replies
    Started over 10 years ago
    by Tim Chandler
  • Discussion

    Report Question

    2 views
    6 replies
    Latest over 10 years ago
    by Maurice Nounou
  • Discussion

    Memberships - Recommend a Friend

    3 views
    0 replies
    Started over 10 years ago
    by Ryan Allen-Rose
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