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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Missed Performance Policies

    167 views
    4 replies
    Latest over 7 years ago
    by Morgan Gavaletz
  • Discussion

    NSCAN conundrum

    258 views
    5 replies
    Latest over 7 years ago
    by Sydney Peloquin
  • Discussion

    Acknowledgements for "In Honor Of" Contributions

    56 views
    0 replies
    Started over 7 years ago
    by Maia Kaufman
  • Discussion

    Print at Home tickets and barcodes

    150 views
    3 replies
    Latest over 7 years ago
    by Eve Stavropoulos
  • Discussion

    Proofing Price Templates

    219 views
    10 replies
    Latest over 7 years ago
    by John A. Moskal II
  • Discussion

    Form Letter Justifying Expense of TLCC?

    129 views
    2 replies
    Latest over 7 years ago
    by Jeremy Painter (Past Member)
  • Discussion

    Gender choices in surveys

    56 views
    0 replies
    Started over 7 years ago
    by Michelle Wiesel
  • Discussion

    Pricing Rule query

    84 views
    1 reply
    Latest over 7 years ago
    by Nick Reilingh
  • Discussion

    Adding CSIs across multiple performances in a Package

    173 views
    6 replies
    Latest over 7 years ago
    by Nick Reilingh
  • Discussion

    Getting rid of PAH tickets completely

    188 views
    0 replies
    Started over 7 years ago
    by Christopher Cuhel
  • Discussion

    Website maintenance on October 25, 2018: 8:00 AM Central Time

    11 views
    0 replies
    Started over 7 years ago
    by Todd Lantry (he/him)
  • Discussion

    Percentage of PAH tickets

    96 views
    2 replies
    Latest over 7 years ago
    by Anne Renforth
  • Discussion

    Pricing Rules only on certain price zones

    85 views
    3 replies
    Latest over 7 years ago
    by Anna Simmons
  • Discussion

    What to do when 'sold out' actually means no one wants to release their holds?

    288 views
    7 replies
    Latest over 7 years ago
    by Christina Bellows
  • Discussion

    Referral Offers?

    72 views
    2 replies
    Latest over 7 years ago
    by Meghan Sherer
  • Discussion

    Price Layer for Contributions

    161 views
    2 replies
    Latest over 7 years ago
    by Nick Reilingh
  • Discussion

    Mass-creating CSIs

    265 views
    2 replies
    Latest over 7 years ago
    by Martin Keen (Past Member)
  • Discussion

    Connecting with Patrons who buy through 3rd Party Sellers?

    66 views
    0 replies
    Started over 7 years ago
    by Tal Hebdon
  • Discussion

    Product Volume Pricing rules online

    85 views
    0 replies
    Started over 7 years ago
    by Jesse Dillman
  • Discussion

    BOCA printers disconnecting randomly

    218 views
    3 replies
    Latest over 7 years ago
    by Susan Ashcraft
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