Hello All,
We are wanting to use price layers for our Gala to allow part of the ticket price to be considered a ticket price and part to be considered a donation. I have no problems setting up the price layers but it does not report as we want it to. We would like the contribution part of the price to show up under the contributions tab in the constituent record and it does not. which impacts our report. It seems even though I have the Price Layer Category, Type and default designation all set as contribution this does not connect to the contribution record of a patrons account. How are others handling this. What reports are you using to track these contributions? Are you entering a contribution for this under the contributions tab? If so how are you handling payment of this? nay insight would be greatly appreciated.
Thanks,
Kelsey
Hi Kelsey,
Perhaps you could consider using the Elevated Event functionality in Tessitura. This feeds into the Contributions area of Tessitura and allows you to designate a portion of the payment to be considered a donation rather than as a ticket or dinner.
I'm not sure how you expect to "sell" your Gala tickets but this functionality is not available via TNEW.
Martin
We sell elevated events in TNEW as a kind of "dummy" ticket that then needs to be manually processed by box office staff to split money off between the elevated event contribution and the performance seat. We then do some reporting magic to sum both amounts up such that to the customer, the ticket price appears to be part of the contribution non-deductible value, but in Tessitura the hard contribution doesn't include it. I wouldn't recommend this if you can help it; an alternative would be to enter the performance tickets as comps.
Either way though, there's probably going to be some manual processing involved.