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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Pricing Rule: Child Price Type

    214 views
    5 replies
    Latest over 6 years ago
    by Dan Lippa
  • Discussion

    Returned Ticket reporting?

    263 views
    3 replies
    Latest over 6 years ago
    by Clemmie Power
  • Discussion

    Booking marquee covers online - new facilities

    99 views
    3 replies
    Latest over 6 years ago
    by Daisy Fletcher
  • Discussion

    Packages for Restaurant & Ticket Bundles?

    106 views
    2 replies
    Latest over 6 years ago
    by Carrie LaFerle Gergely
  • Discussion

    Unlock locked tickets?

    256 views
    5 replies
    Latest over 6 years ago
    by John A. Moskal II
  • Discussion

    PDFs saved from Tessitura to PC format text too big

    87 views
    1 reply
    Latest over 6 years ago
    by Brian Pedaci
  • Discussion

    Two facilities within the same season?

    118 views
    2 replies
    Latest over 6 years ago
    by Sara Nemeth
  • Discussion

    SQL Question / PERF Names

    106 views
    2 replies
    Latest over 6 years ago
    by Matt Gumbley
  • Discussion

    Subscription "Rollover" help needed

    124 views
    1 reply
    Latest over 6 years ago
    by Amy Bruce
  • Discussion

    Slow seat server performance when using fixed packages

    114 views
    5 replies
    Latest over 7 years ago
    by Tom Brown (Past Member)
  • Discussion

    Flex Pack "rollover" Help

    82 views
    0 replies
    Started over 7 years ago
    by Rya Iverson
  • Discussion

    Flex Package that includes multiple venues, zones, price types & most importantly different number of seats/tickets selected for any given performance

    225 views
    7 replies
    Latest over 7 years ago
    by Rya Iverson
  • Discussion

    Group Sales Reporting

    157 views
    5 replies
    Latest over 7 years ago
    by Emily Adler (Past Member)
  • Discussion

    Fees

    176 views
    6 replies
    Latest over 7 years ago
    by Brenda Fehlberg
  • Discussion

    Pricing Rules/Price Type Change

    569 views
    11 replies
    Latest over 7 years ago
    by Heath Wilder
  • Discussion

    Additional Hamilton Tickets Online For Season Ticket Holders

    154 views
    4 replies
    Latest over 7 years ago
    by Anastassia Lavrinenko
  • Discussion

    Promo not applying to performance within a package

    73 views
    1 reply
    Latest over 7 years ago
    by Tom Brown (Past Member)
  • Discussion

    Servicing BOCA's Periodically

    127 views
    3 replies
    Latest over 7 years ago
    by Anne Renforth
  • Discussion

    NSCAN Composite ticket scanning

    165 views
    5 replies
    Latest over 7 years ago
    by John A. Moskal II
  • Discussion

    Pricing Rule Doesn't Fire if You Reload an Order and Add a Qualifying Ticket

    137 views
    3 replies
    Latest over 7 years ago
    by Kevin Sheehan
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