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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Collecting Constituent Information for Walk Up Movie Purchases

    102 views
    1 reply
    Latest over 6 years ago
    by Joanna Hammer
  • Discussion

    Share a Composite Ticket Layout?

    82 views
    0 replies
    Started over 6 years ago
    by Aileen Chaltain
  • Discussion

    Set up an event with the wrong campaign (and wrong fiscal year)

    115 views
    1 reply
    Latest over 6 years ago
    by Tom Brown (Past Member)
  • Discussion

    Trigger price type change if at least 3 products in cart?

    98 views
    3 replies
    Latest over 6 years ago
    by Hazel Lynn James (Past Member)
  • Discussion

    Specifying seats for a Price Type

    101 views
    1 reply
    Latest over 6 years ago
    by Maery Simmons (Past Member)
  • Discussion

    Flex Pass Package

    241 views
    2 replies
    Latest over 6 years ago
    by Veltria Roman
  • Discussion

    "Price Details", Editable Pricing, and Reporting

    267 views
    3 replies
    Latest over 6 years ago
    by Kevin Sheehan
  • Discussion

    Setting up daily combo ticket packages with Production Creation Utility

    85 views
    0 replies
    Started over 6 years ago
    by Anne M Robichaux
  • Discussion

    Has anyone moved to completely digital ticketing?

    209 views
    2 replies
    Latest over 6 years ago
    by Sheela Sur-Luk
  • Discussion

    Expiring Hold Codes one hour before each event - HELP!

    97 views
    0 replies
    Started over 6 years ago
    by Martin Perks
  • Discussion

    EMV touchless credit cards not showing card holder name

    127 views
    2 replies
    Latest over 6 years ago
    by Nick Reilingh
  • Discussion

    List Creation - Hunting for the right Criteria

    90 views
    0 replies
    Started over 6 years ago
    by Nick Davis
  • Discussion

    Highlighting Zones

    70 views
    0 replies
    Started over 6 years ago
    by Lauren Cartelli (Past Member)
  • Discussion

    Packages and Discounts

    111 views
    0 replies
    Started over 6 years ago
    by Ashley Staley (Past Member)
  • Discussion

    BOCA Thermal ticket stock orders - suppliers with quick turnaround times in AU/NZ?

    58 views
    2 replies
    Latest over 6 years ago
    by Nancy Hackett (Past Member)
  • Discussion

    Any Australian organisations using Ticketek?

    67 views
    1 reply
    Latest over 6 years ago
    by Nancy Hackett (Past Member)
  • Discussion

    New MOS, Help!

    210 views
    5 replies
    Latest over 6 years ago
    by Rya Iverson
  • Discussion

    Multiple entries with One Barcode

    308 views
    5 replies
    Latest over 6 years ago
    by Former Member
  • Discussion

    Quicksale no price showing up

    109 views
    3 replies
    Latest over 6 years ago
    by Jo Bramley
  • Discussion

    Pay Your Age?

    121 views
    1 reply
    Latest over 6 years ago
    by Travis Armbuster
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