Has anyone moved to completely digital ticketing?

Hello,

Just wondering if anyone out there has moved to mostly or all digital ticketing, or at the very least eliminated all PDF's?  If so, what is your setup like (ticketing through your app, 3rd party apps, apple wallet, etc)?

We are self hosted, so looking outside of TNEW features for delivery.

Thanks, and see you all in Chicago!

Chris

  • Hi Chris,

    We still use the PAH service to make sure the tickets get generated (and still send a PDF to the customers) but we also have barcodes in emails, in the customer's account on the website and the ability to add tickets out to apple wallet and android, as well as forward to a friend via email.

    Caryl

  • Hi Chris,

    We no longer send PDF PAH tickets. If you select e-ticketing delivery method, our order confirmation email includes a link to a landing page with a ticket/barcode that can be scanned from that page or saved to your Apple wallet.  There will be a mini-magic about it at TLCC!

    -Sheela