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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Using Taxonomy For Classifying Events

    91 views
    4 replies
    Latest over 5 years ago
    by Michael DeFroda
  • Discussion

    Is there anyway we can send email from order screen without making the recipient the owner of the constituent ID?

    69 views
    1 reply
    Latest over 5 years ago
    by Katherine Beaulieu (Past Member)
  • Discussion

    Anyone using CultureCast for streaming?

    66 views
    0 replies
    Started over 5 years ago
    by Corinne Neal
  • Discussion

    Phone Type Management

    140 views
    1 reply
    Latest over 5 years ago
    by Chris Szalaj
  • Discussion

    Pop-Up Skill Builder: Seven Tips to Jump Start Duplicate Management

    49 views
    0 replies
    Started over 5 years ago
    by Kristen Olson (she/her)
  • Discussion

    Anyone purchased a BOCA Lemur printer recently?

    93 views
    6 replies
    Latest over 5 years ago
    by Alison Lambert
  • Discussion

    You're Invited: Small Group Video Discussion on Evolving the Online Experience

    19 views
    0 replies
    Started over 5 years ago
    by Jenifer LaMorte
  • Discussion

    Auction comp request tracking

    81 views
    3 replies
    Latest over 5 years ago
    by Katie Carrasco
  • Discussion

    Naming each ticket and reporting when a user buys multiple tickets in TNEW?

    112 views
    1 reply
    Latest over 5 years ago
    by Paul Kappel
  • Discussion

    How to exchange the original tickets for another performance ?

    45 views
    0 replies
    Started over 5 years ago
    by Sharon Choondassery
  • Discussion

    TNEW Ticket Return functionality

    139 views
    2 replies
    Latest over 5 years ago
    by Tal Hebdon
  • Discussion

    QuickSale Uses

    185 views
    3 replies
    Latest over 5 years ago
    by Darryl VanOudenhove
  • Discussion

    Mobile Tickets for Season Packages

    193 views
    1 reply
    Latest over 5 years ago
    by Kimberly Darlington
  • Discussion

    Cannot seat Timed General admission using Best seat. Error message "seat reservation failed could not find seats for specified criteria"

    164 views
    1 reply
    Latest over 5 years ago
    by Mary Purvis
  • Discussion

    Data cleanup - households and VIP records

    120 views
    2 replies
    Latest over 5 years ago
    by Mindee Waltz (Past Member)
  • Discussion

    Member Price Types Not Showing Up in TNEW

    148 views
    2 replies
    Latest over 5 years ago
    by Anne Mullane
  • Discussion

    Ticketing Agent

    72 views
    1 reply
    Latest over 5 years ago
    by Michelle Lewandowski
  • Discussion

    Season Order Forms

    68 views
    0 replies
    Started over 5 years ago
    by Meagan Downey
  • Discussion

    Order with donated tickets shows a balance

    59 views
    2 replies
    Latest over 5 years ago
    by Regina Klapper
  • Discussion

    How are you going to deliver Boxoffice tickets after reopening?

    100 views
    0 replies
    Started over 5 years ago
    by Sharon Choondassery
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