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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Increasing character amount for Order Details Notes

    65 views
    3 replies
    Latest over 5 years ago
    by Don Smith
  • Discussion

    Using CSI's for the First Time, Help!

    304 views
    10 replies
    Latest over 5 years ago
    by Heath Wilder
  • Discussion

    On account payment method

    116 views
    2 replies
    Latest over 5 years ago
    by Lesley Chaney
  • Discussion

    Gated Digital Content questions for livestream performances

    1182 views
    13 replies
    Latest over 5 years ago
    by Paul Kappel
  • Discussion

    how to remove the check for a paid order?

    66 views
    2 replies
    Latest over 5 years ago
    by Sharon Choondassery
  • Discussion

    How many electronic addresses can be added to a constituent ID?

    22 views
    0 replies
    Started over 5 years ago
    by Sharon Choondassery
  • Discussion

    Search Constituent Notes in List Manager

    25 views
    1 reply
    Latest over 5 years ago
    by Taylor Abbe
  • Discussion

    #Repost from Admin/IT: Mass Exchange Utility?

    63 views
    1 reply
    Latest over 5 years ago
    by Darryl VanOudenhove
  • Discussion

    2 unrelated questions

    107 views
    4 replies
    Latest over 5 years ago
    by Lesley Chaney
  • Discussion

    Adding a percentage to On Account funds when customer chooses to keep money on account

    55 views
    3 replies
    Latest over 5 years ago
    by Jerry Boutot
  • Discussion

    Using Order information in List Criteria

    157 views
    9 replies
    Latest over 5 years ago
    by Michael Flaherty-Wilcox
  • Discussion

    What does it mean when nscanner shows following error “ the object was used after being disposed”?

    26 views
    0 replies
    Started over 5 years ago
    by Sharon Choondassery
  • Discussion

    NHC in MX915 is not working

    33 views
    0 replies
    Started over 5 years ago
    by Sharon Choondassery
  • Discussion

    PAH not available without customer

    88 views
    1 reply
    Latest over 5 years ago
    by Sharon Choondassery
  • Discussion

    You're Invited: Small Group Video Discussion on Trying Something New

    35 views
    0 replies
    Started over 5 years ago
    by Jenifer LaMorte
  • Discussion

    Can I create a payment method for a vendor so that they can buy tickets through the payment method and we will send them an invoice by the end of the month?

    69 views
    1 reply
    Latest over 5 years ago
    by Kayleb McKelvain
  • Discussion

    Pop-Up Skill Builder: Mobile Tickets

    66 views
    0 replies
    Started over 5 years ago
    by Kristen Olson (she/her)
  • Discussion

    New Ecosystem Partner Webinar - KIS Kiosks: Low Contact Solutions for Ticket Sales, Memberships and Will Call

    19 views
    0 replies
    Started over 5 years ago
    by Kristen Olson (she/her)
  • Discussion

    Report to pull custom data?

    66 views
    1 reply
    Latest over 5 years ago
    by A. Freeman
  • Discussion

    Hard Tickets and Mobile Tickets for events

    197 views
    4 replies
    Latest over 5 years ago
    by Josie Aitchison
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