We would like to do the contactless ticket delivery in the box office. We tried PAH home for general public but that one have defect in development. We also tried PAH and mobile ticket delivery method for Box office by creating a constituent ID( PAH delivery method works for orders with constituent ID) but we need to make recipient email owner of the account to deliver the ticket. Is there anyway I can deliver the ticket from order screen without making guest the owner of box office constituent ID?
Hi Sharon,
You could add the patron email to the account and use the "alt address" in the order screen to send it to the patron's email instead of the default. After the ticket is printed you could delete or better, inactivate the email from the box office account. The issue is with re-printing or tracking - if the patron loses the PAH ticket and has no record of the order it would be almost impossible to track down. Also it's a bit labour intensive.