Hi,
We used a wrong check number on an order. Now we are trying to remove that check and use the correct the check number. Can I refund the money to the wrong check and use the correct check after that order?
Please advise.
Yes! Load the order, open the Payments screen, and you can add a refund payment using the wrong check number and then add a new payment with the correct check info. It's pretty easy - just leave yourself plentiful notes for when you don't remember why you did that six months down the road.
Thank you so much Maery :)