Hey hey,
As are most of us, we're dealing with a bunch of moving of money crossing over fiscal years and production seasons. I understand the Network is developing tools to easily reschedule performances in bulk, but I was curious if anyone has devised a way to do mass exchanges from one performance to another? In our case, it isn't as simple as rescheduling perf dates, as we're dealing with subscriptions. The kicker is, we build our subscription packages based on dummy perfs and then exchange those tickets into real performances once the dates have been announced/built (it's a horrible system and I do not wish this upon anyone, but I can't control Artistic, so here we are...). That being said, we need to rebuild these packages using "current" dummy perfs and we'll need to exchange people out of cancelled dummy perfs into future dummy perfs. Does anyone know of a way to do this, in bulk? I'm also open to hearing other ideas as to how to to solve this issue. I'm essentially trying to maintain a holistic view as to what happened on the back end (what was cancelled and whatnot), so I'm weary of simply moving these performance dates.
Curious to hear your thoughts! Thanks, all!!!
Oof. First, have you ever tried to sweet-talk your org into letting you use real events that just don't include event name/date? I've worked at orgs that don't announce/confirm their season until after sub renewals begin, but still sell packages per usual with the TBD events marked as "Show 1" etc.
Next, if you want to just do performance to performance exchanges you sort of can, but this does not work with packages. For performances, you can: export your orders, refund them in bulk to on-account using the utility, and import them with the new performance info swapped in for the original in your spreadsheet. But (at least right now) order import + packages are a no-go.
Lastly, if it helps, you can change the fiscal year associated with your season as well as the season associated with your Production Season. It won't be ideal if your GL's on the dummy events are FY specific, though.