Hi everyone
Sending my first message to the forums and I'm hoping this is not a silly question....??
We are in the process of setting up mobile ticketing........ As we have a number of elderly patrons who are not internet users we still need to have the option of hard tickets via the box office. As far as I can see this would mean more or less duplicating price types so we can have the mobile ticket template attached to one set and our usual BOCA ticket templates attached to print the hard tickets?
Any ideas/input would be gratefully received.
Thanks
Josie
Josie AitchisonTicketing Client Account ManagerPerth Concert Hall5 St Georges Terrace, Perth WA 6000PO Box 3041, East Perth WA 6892Ph: +61 8 9326 0095Website | Facebook | Twitter | Instagram
Hi Josie,
At TPAC in Nashville, TN our ticket designs work as hard-printed BOCA tickets, e-tickets (print-at-home), and mobile tickets via our app. On our setup, there is no need to duplicate pricetypes with the variation only being ticket delivery method. We do occasionally use a separate pricetype for tickets to events with a book or VIP component where a hard ticket must be printed. But setup can allow for a single ticket design to be set with a dynamic offering of delivery methods.
- JP
You should not need to duplicate price types to use Mobile Tickets. You should associate existing Boca ticket designs with the mobile ticket designs so that any time an existing price type is connected to a Boca design, it is also inherently connected to a mobile ticket design. See the Mobile Tickets documentation under "How to Associate Mobile Ticket Designs and Templates."
Thanks Jeremy
Hi Michael
Thanks for your reply. That is great. Too easy!!