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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Exclude Price Type from Rollover

    18 views
    1 reply
    Latest over 9 years ago
    by Mark Sackett (Past Member)
  • Discussion

    Patron Services Department

    18 views
    1 reply
    Latest over 9 years ago
    by Brian Parker (Past Member)
  • Discussion

    Query element query

    142 views
    5 replies
    Latest over 9 years ago
    by Nick Reilingh
  • Discussion

    F/Y Rollover To Do List

    28 views
    2 replies
    Latest over 9 years ago
    by Susan Carey
  • Discussion

    Aux Page CSI Data in Excel

    41 views
    2 replies
    Latest over 9 years ago
    by Kevin Madeira
  • Discussion

    Gift Certificate Best Practice

    45 views
    2 replies
    Latest over 9 years ago
    by Michelle Kosmatka
  • Discussion

    Changing "# of Subscription Tickets" on Package Detail Page

    15 views
    2 replies
    Latest over 9 years ago
    by Jonathan Sanford
  • Discussion

    Rollovers w/ facility changes

    56 views
    1 reply
    Latest over 9 years ago
    by Jared Mollenkopf
  • Discussion

    Packages Online

    62 views
    0 replies
    Started over 9 years ago
    by Brandi Cline
  • Discussion

    Outlook deliverability on Order Confirmation email

    50 views
    4 replies
    Latest over 9 years ago
    by Maeve Ashby
  • Discussion

    Price Rule Locked

    41 views
    5 replies
    Latest over 9 years ago
    by David Anderson
  • Discussion

    Promo Phrase Like

    20 views
    1 reply
    Latest over 9 years ago
    by Nick Reilingh
  • Discussion

    Quick Sale - Simple text

    15 views
    2 replies
    Latest over 9 years ago
    by Laura Haley
  • Discussion

    REPORTING ON DELETED/ADDED LINE ITEMS

    12 views
    1 reply
    Latest over 9 years ago
    by Laura Haley
  • Discussion

    Admissions & tracking events

    46 views
    1 reply
    Latest over 9 years ago
    by John King
  • Discussion

    Discounted gift certificates online?

    99 views
    3 replies
    Latest over 9 years ago
    by Herb Burke
  • Discussion

    Order Date and Relative Perf Buttons

    63 views
    9 replies
    Latest over 9 years ago
    by Angela Hodges
  • Discussion

    Creating multiple PAHT emails

    94 views
    2 replies
    Latest over 9 years ago
    by Joanne Madeley
  • Discussion

    Single MOS with mulitple allocations on Web

    26 views
    0 replies
    Started over 9 years ago
    by Paula Muncaster Walker
  • Discussion

    On Account receipts

    127 views
    2 replies
    Latest over 9 years ago
    by Jonathan Smillie
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