Creating multiple PAHT emails

I think you could do this if you have a different ticket design attached to each company’s performances in ticketing setup and 2 PAHT templates configured.

In a nutshell, if the Adult pricetype for company A’s shows has ticket design named  1234 in ticketing setup, which is then attached to your PAHT template that is also called 1234. Then Company B’s shows have the Adult pricetype with ticket design 5678 that is then attached to the PAHT template 5678.  This way you can sell the tickets with the same online MOS.

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Melissa Scott
Sent: Tuesday, December 6, 2016 10:04 AM
To: Joanne Madeley
Subject: [Tessitura Ticketing Forum] Creating multiple PAHT emails

I'm hoping there is an easy answer for this.

Our company sells tickets for our performances as well as another organization, we are not a consortium.

For print at home we want to send separate paht emails based on who the patron purchased tickets from. So if you purchase from Company A you get the PAHT email that references Company A's logo and concert goer guide and if you purchase from Company B you get the PAHT email that references their logo and concert goer guide.

Right now we just have one PAHT email and it's pretty generic, and we want to change that and be able to send the different emails based on the ticket purchase. Has anyone created two different PAHT emails and how did you do it?

Thanks,

Melissa

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I think you could do this if you have a different ticket design attached to each company’s performances in ticketing setup and 2 PAHT templates configured.

In a nutshell, if the Adult pricetype for company A’s shows has ticket design named  1234 in ticketing setup, which is then attached to your PAHT template that is also called 1234. Then Company B’s shows have the Adult pricetype with ticket design 5678 that is then attached to the PAHT template 5678.  This way you can sell the tickets with the same online MOS.

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Melissa Scott
Sent: Tuesday, December 6, 2016 10:04 AM
To: Joanne Madeley
Subject: [Tessitura Ticketing Forum] Creating multiple PAHT emails

I'm hoping there is an easy answer for this.

Our company sells tickets for our performances as well as another organization, we are not a consortium.

For print at home we want to send separate paht emails based on who the patron purchased tickets from. So if you purchase from Company A you get the PAHT email that references Company A's logo and concert goer guide and if you purchase from Company B you get the PAHT email that references their logo and concert goer guide.

Right now we just have one PAHT email and it's pretty generic, and we want to change that and be able to send the different emails based on the ticket purchase. Has anyone created two different PAHT emails and how did you do it?

Thanks,

Melissa

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!