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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    TN.com Timeout - also opened in Admin and IT

    44 views
    0 replies
    Started over 7 years ago
    by Christopher Cuhel
  • Discussion

    Pricing Rule Question

    210 views
    2 replies
    Latest over 7 years ago
    by Kathleen Smith
  • Discussion

    flex package with varied zones

    150 views
    3 replies
    Latest over 7 years ago
    by Erin Shannahan
  • Discussion

    Working with Add-on Events, pricing rules and pre-sales?

    156 views
    1 reply
    Latest over 7 years ago
    by Anastassia Lavrinenko
  • Discussion

    Unique single-use promo/passwords

    195 views
    1 reply
    Latest over 7 years ago
    by Chloe Strachan
  • Discussion

    Overpaid, & Refunded to wrong Payment Method

    134 views
    2 replies
    Latest over 7 years ago
    by Jeremy Ramsey
  • Discussion

    Searching by domain name

    107 views
    5 replies
    Latest over 7 years ago
    by Brenna Markle
  • Discussion

    Season Rollover Beginner - v.12.5.1

    207 views
    8 replies
    Latest over 7 years ago
    by Victoria Modine
  • Discussion

    Report by solicitor for all seated orders (unpaid / paid)

    126 views
    2 replies
    Latest over 7 years ago
    by Former Member
  • Discussion

    Import a Facility from Another Tessitura Organization?

    73 views
    0 replies
    Started over 7 years ago
    by Jeremy Painter (Past Member)
  • Discussion

    Use of Captcha on TNEW

    67 views
    1 reply
    Latest over 7 years ago
    by Anastassia Lavrinenko
  • Discussion

    PAH by Performance?

    193 views
    2 replies
    Latest over 7 years ago
    by Odele Peter
  • Discussion

    Email all Subs at once with final dates and seat locations

    47 views
    0 replies
    Started over 7 years ago
    by Dani Meister
  • Discussion

    Quicksale and unseated packages

    79 views
    2 replies
    Latest over 7 years ago
    by Erin Shannahan
  • Discussion

    Gift Certificates email

    1143 views
    8 replies
    Latest over 7 years ago
    by Lynn McLaughlin
  • Discussion

    Unaccompanied Minors

    52 views
    0 replies
    Started over 7 years ago
    by Former Member
  • Discussion

    Event ticket limits online

    150 views
    2 replies
    Latest over 7 years ago
    by Anna Simmons
  • Discussion

    Rollovers/Renewals in TNEW7

    74 views
    0 replies
    Started over 7 years ago
    by JD Smith
  • Discussion

    Quick Sale Layout - 2 performances at the same time....

    90 views
    3 replies
    Latest over 7 years ago
    by Neil Cole
  • Discussion

    Seat List by Patron/Constituant ID?

    73 views
    1 reply
    Latest over 7 years ago
    by Michele Keutsch
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