Great thanks! We will take a look at this.
Lynn
Lynn McLaughlin |Head of Ticketing
T: (02) 8215 4604 | F: (02) 8215 4660
Clock Tower Square, Cnr Harrington & Argyle Streets, The Rocks NSW 2000 Australia
GPO Box 4972, Sydney NSW 2001 Australia
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From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Mark Ridley Sent: Friday, 27 January 2017 8:36 PM To: Lynn McLaughlin Subject: Re: [Tessitura Ticketing Forum] Gift Certificates email
Hi Dara Hogan has written a program that works with TNEW. For TNEW you get it to save the details of the Gift Certificate to a local table and then the program creates a PDF and emails it to the email address given marking in the local table that it has sent it. http://www.tessituranetwork.com/community/members/darahogan7924/default.aspx The program requires a little bit of changing but was fairly simple to modify and use. Mark
From: Lynn McLaughlin <bounce-lynnmclaughlin7783@tessituranetwork.com> Sent: 1/26/2017 8:09:25 PM
Hi all, We are moving over to a TNEW website in the next month and I was wondering what everyone was using for Gift Certificate emails/PDF's etc? We currently have an option for the purchaser of the certificate to have an email sent that is not the confirmation email but a PDF certificate so they can send it on as a gift. With TNEW that doesn't exist and I was hoping there was an alternative to getting something customised? E.g. an email template that can be forwarded to a friend that looks like a gift or something similar. Thanks
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Hi Mark, looks like the new upgrade of the network has killed the link, are you able to re-provide the link regarding the pdf gift certificates? I have http://www.tessituranetwork.com/community/members/darahogan7924/default.aspx but it seems to be broken. Thanks
The link is to Dara' Profil where his files were held
https://community.tessituranetwork.com/members/darahogan7924
But in new website looks like the files have been removed.You can try contacting him
Mark
Hi,
I've had a few requests for these files as the old profile attachments are not available on the new network website.
I've put the files up here now:
https://abbeytheatre-my.sharepoint.com/personal/dara_hogan_abbeytheatre_ie/_layouts/15/guestaccess.aspx?folderid=02a498635e04c4ed9a5b0b4e254c2a892&authkey=AffZStIst43vmd6d-rUTWE0&e=1ca6b5bfa35c43cfab56d723362abbda
Hope they are of help to some of you,
thanks, Dara
HI Dara,
We are ready to launch with this fantastic set up! only one question I have, when we select email the PDF, the shipping method of requesting an address still shows up. Did you hide this via LTR_TNEW_DYN_SHIPPING_METHOD or did you have to do some sort of customisation in the set up? Thanks
I only allow them to be emailed so I removed the option to allow them to be posted by the customer from the form.
I then set up LTR_TNEW_DYN_SHIPPING_METHOD to use Hold at box Office as the shipping Method is a Gift Certificate was in the basket with the Alias set to Hold Tickets at Box Office
I also changed the TNEW_HABOOnlyText in LTR_TN_EXPRESS_WEB_CONTENT to sayIf your order contains Gift Certificates they will be sent to the email address provided.Any tickets contained in the order must be picked up from box office.
Thanks Mark. Interesting that Abbey Theatre seems to have the option for post and then if email is selected the address requirements are no longer presented. There must have been some customisation around this. Tessitura have said that TNEW7 will allow for the address component to be easily turned off and on, by shipping method in the version but not in TNEW6