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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Membership E-Ticket

    101 views
    0 replies
    Started over 5 years ago
    by Former Member
  • Discussion

    TR_VOICE, What's it really for?

    86 views
    0 replies
    Started over 5 years ago
    by Tim Robblee
  • Discussion

    tracking what *used to be* on account?

    159 views
    1 reply
    Latest over 5 years ago
    by Joy Johnson
  • Discussion

    1 Ticket for the whole subscription

    138 views
    1 reply
    Latest over 5 years ago
    by Thomas Chiu
  • Discussion

    Ticketing Policy Covid-19 Mask Compliance

    492 views
    6 replies
    Latest over 5 years ago
    by Greg Garcia
  • Discussion

    Tessitura and Live-Streaming

    953 views
    10 replies
    Latest over 5 years ago
    by Michelle Lewandowski
  • Discussion

    How are you handling subscribers for your upcoming seasons?

    121 views
    0 replies
    Started over 5 years ago
    by Former Member
  • Discussion

    Gift Certificates on TNEW - Minimum/Maximum

    128 views
    2 replies
    Latest over 6 years ago
    by Heath Wilder
  • Discussion

    3rd Group Sales Meeting

    156 views
    2 replies
    Latest over 6 years ago
    by Chris Knudsen
  • Discussion

    Timed entry and social distancing -- how to count who's still inside?

    461 views
    12 replies
    Latest over 6 years ago
    by Sabina Spilkin
  • Discussion

    Pop-Up Skill Builder: Physically Distancing Seated Audiences

    95 views
    0 replies
    Started over 6 years ago
    by Kristen Olson (she/her)
  • Discussion

    You're Invited: Small Group Video Discussion on Key Performance Indicators and Forecasting

    72 views
    0 replies
    Started over 6 years ago
    by Jenifer LaMorte
  • Discussion

    Fundamental Ticketing course begins next Monday, June 1

    74 views
    0 replies
    Started over 6 years ago
    by Liz Thompson
  • Discussion

    Nscan and Self Service Admission Scanners?

    1117 views
    23 replies
    Latest over 6 years ago
    by Chris Szalaj
  • Discussion

    You're Invited: Small Group Video Discussion on New Audiences & Segmentation

    38 views
    0 replies
    Started over 6 years ago
    by Jenifer LaMorte
  • Discussion

    Multiple discounts in one cart

    192 views
    1 reply
    Latest over 6 years ago
    by Peter Nelson
  • Discussion

    Pop-Up Skill Builder: Contactless and Remote Payments

    88 views
    0 replies
    Started over 6 years ago
    by Kristen Olson (she/her)
  • Discussion

    Automated Post-Visit Survey Data Integration

    196 views
    1 reply
    Latest over 6 years ago
    by Evan Cartwright
  • Discussion

    Pop-Up Skill Builder: TNEW Return Request

    72 views
    0 replies
    Started over 6 years ago
    by Kristen Olson (she/her)
  • Discussion

    Linking memberships to a digital streaming platform

    381 views
    5 replies
    Latest over 6 years ago
    by Ann VerWiebe
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