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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Bonus Gift Certificates

    171 views
    2 replies
    Latest over 6 years ago
    by Erin Shannahan
  • Discussion

    Ticket Minimums for Social Distancing Maps

    281 views
    0 replies
    Started over 6 years ago
    by Jesse Dillman
  • Discussion

    You're Invited: Small Group Video Discussion on Reassuring Audiences

    73 views
    0 replies
    Started over 6 years ago
    by Jenifer LaMorte
  • Discussion

    Post Visit Surveys

    252 views
    6 replies
    Latest over 6 years ago
    by Heath Wilder
  • Discussion

    TNEW Delivery Method - no ticket needed

    256 views
    3 replies
    Latest over 6 years ago
    by Dani Meister
  • Discussion

    E-mail Subscription Packets

    260 views
    4 replies
    Latest over 6 years ago
    by Colin Brooks
  • Discussion

    dynamic pricing and pay what you can

    106 views
    0 replies
    Started over 6 years ago
    by Liz Tjepkema
  • Discussion

    SYOS Social Distancing?

    406 views
    6 replies
    Latest over 6 years ago
    by Daniel Leonard
  • Discussion

    You're Invited: Group Video Discussion for Performing Arts Centers

    108 views
    1 reply
    Latest over 6 years ago
    by Jeremy Painter (Past Member)
  • Discussion

    Refund on account money through check

    197 views
    6 replies
    Latest over 6 years ago
    by Chris Szalaj
  • Discussion

    How can we reverse the credit card transaction from constituent's account without refunding them any money

    119 views
    3 replies
    Latest over 6 years ago
    by Erin Shannahan
  • Discussion

    Storing Credit Cards

    170 views
    2 replies
    Latest over 6 years ago
    by R.J. McComish
  • Discussion

    Gift Vouchers - Expiry & Extensions During Shutdown

    100 views
    2 replies
    Latest over 6 years ago
    by Former Member
  • Discussion

    Box Office Credit Receipts

    355 views
    20 replies
    Latest over 6 years ago
    by Jordan Edwards
  • Discussion

    Group Sales 2nd Zoom Meeting!

    169 views
    3 replies
    Latest over 6 years ago
    by Cille Honig
  • Discussion

    Event Cancellation Utility - Observations

    563 views
    5 replies
    Latest over 6 years ago
    by McKenzie Millican
  • Discussion

    Issuing Credits

    188 views
    10 replies
    Latest over 6 years ago
    by Amber Gale
  • Discussion

    You're invited to a group discussion. Museums & attractions - how are you considering social distancing upon reopening?

    44 views
    0 replies
    Started over 6 years ago
    by Jenifer LaMorte
  • Discussion

    Social Distancing: Modeling Venue with Social Distancing Requirements

    682 views
    9 replies
    Latest over 6 years ago
    by Ashleigh Arrington
  • Discussion

    Pop Up Skill Builder: Timed Admissions

    68 views
    0 replies
    Started over 6 years ago
    by Kristen Olson (she/her)
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