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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Anytime ticket

    87 views
    3 replies
    Latest over 3 years ago
    by Michelle Russell
  • Discussion

    Setting up different fees for sub packages in a super package

    42 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Anyone using RFID with Tessitura?

    65 views
    2 replies
    Latest over 3 years ago
    by Ryan Pinto
  • Discussion

    Reporting - NSCAN (soon to be Access Control)

    54 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Ticket Printer

    63 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Best way to extract season ticket information for mail merge to constituents

    113 views
    3 replies
    Latest over 3 years ago
    by Allison Walker
  • Discussion

    Is it Possible to Use NSCAN on Member Cards for Particular Performances?

    122 views
    6 replies
    Latest over 3 years ago
    by Chelsea Marti
  • Discussion

    N-SCAN: Beyond the basics

    319 views
    2 replies
    Latest over 3 years ago
    by Donovan Alkire
  • Discussion

    Limit how many times a Constituent can use a Promo Code

    141 views
    4 replies
    Latest over 3 years ago
    by Neda Asgharzadeh
  • Discussion

    RFID / NFC wristband tickets

    194 views
    5 replies
    Latest over 3 years ago
    by Ryan Pinto
  • Discussion

    QuickSale Button Visibility by User Group

    31 views
    1 reply
    Latest over 3 years ago
    by Neda Asgharzadeh
  • Discussion

    Complimentary Upgrades for Subscribers

    37 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Pricing Rule for a Package

    51 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Ticket Donation Requests

    28 views
    0 replies
    Started over 3 years ago
    by Rebecca Harriman
  • Discussion

    Need help with a pricing rule pretty please!

    85 views
    3 replies
    Latest over 3 years ago
    by Asma Ahmed
  • Discussion

    Balance Due After Fees with no Performance in Order

    62 views
    1 reply
    Latest over 3 years ago
    by Kelsey Mulholland
  • Discussion

    Using order import for ticket agency sales

    59 views
    1 reply
    Latest over 3 years ago
    by Yessenia Zaragoza
  • Discussion

    Ticket Orders w/Balance Report?

    62 views
    3 replies
    Latest over 3 years ago
    by Lidija Stojanovic
  • Discussion

    Rankings-MOS Shift for Member & Contributing Member

    68 views
    4 replies
    Latest over 3 years ago
    by Neil Cole
  • Discussion

    Designing a Ticket with 2 barcodes

    63 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
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