Hey everyone,
Thanks for any help in advance. Our organization is about to mail season letters to all of our 2019 subscribers. We need the basics for this letter - their name, tess and order #, as well as their exact dates and the seats relevant to that date. We have reserved packages with standard sets of production dates, but this information becomes harder to extract with our flex packages, when the patron's dates are all over the place and the seating inconsistent.
I have yet to locate a report that easily gives us this information that, when exported to a CSV or excel sheet, is easily transferable to a mail merged word document. Does anyone have any recommendations on this?
Thank you!
(We are still in v12.5.1 by the way)
This is really late, but in case anyone comes here looking for it, get the Package Location output field added to your Output options. This is a data field that shows package locations as a string, just like in your package history tab. It still takes some manipulation if you like your data to be Seat(s) 1 - 5, but it is much better than anything else I have found. I have a help tech at the last conference add it to my company's database, so maybe just reaching out to the help line?
One problem I have so far is that it doesn't always work with unpaid seated rollover data. Sometimes I get results back and sometimes I don't - haven't figured out what the difference is between my orgs other than one is super package (sub packages pull back the data I need) and one is a fixed package (doesn't pull back the data I need).