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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Serious Rollover Issues and can't figure it out.

    59 views
    2 replies
    Latest over 10 years ago
    by Terry Stevens
  • Discussion

    PCI SAQ Compliance/Customer Service Question

    11 views
    0 replies
    Started over 10 years ago
    by Former Member
  • Discussion

    Auto Renewal of Subscriptions

    63 views
    2 replies
    Latest over 10 years ago
    by Arthur Curtis
  • Discussion

    Printing an Example Ticket

    8 views
    2 replies
    Latest over 10 years ago
    by Cody Palmer (Past Member)
  • Discussion

    Order Search - Hold Until Date

    122 views
    2 replies
    Latest over 10 years ago
    by Nicola Blackburn
  • Discussion

    Initiator Fileds on Order Acknowledgements

    36 views
    0 replies
    Started over 10 years ago
    by Joel Freiberg
  • Discussion

    Options other than Element

    2 views
    1 reply
    Latest over 10 years ago
    by Former Member
  • Discussion

    Quicksale transfer of funds

    34 views
    0 replies
    Started over 10 years ago
    by Ana Ramey
  • Discussion

    Export data for renewal forms

    50 views
    3 replies
    Latest over 10 years ago
    by Adria Gunter
  • Discussion

    Web Sales from Pricing Rules Not Reporting to GL

    20 views
    3 replies
    Latest over 10 years ago
    by Patrick Schley (Past Staff Member)
  • Discussion

    Sub Renewal Notices

    56 views
    2 replies
    Latest over 10 years ago
    by Adria Gunter
  • Discussion

    Production Credits for Mixed Bills?

    4 views
    1 reply
    Latest over 10 years ago
    by Sarah Stratton
  • Discussion

    Reporting Ticket Sales by hour in GA Facility

    62 views
    1 reply
    Latest over 10 years ago
    by Former Member
  • Discussion

    RE: Website testing

    19 views
    0 replies
    Started over 10 years ago
    by Karen Diche
  • Discussion

    Facility Zones

    40 views
    3 replies
    Latest over 10 years ago
    by Michele Keutsch
  • Discussion

    Changing Production Season of Performances

    301 views
    1 reply
    Latest over 10 years ago
    by Michele Keutsch
  • Discussion

    Median Ticket Price

    50 views
    11 replies
    Latest over 10 years ago
    by Former Member
  • Discussion

    On line ticket donations

    21 views
    4 replies
    Latest over 10 years ago
    by Jennifer Buzzell
  • Discussion

    List Pull with Initiator

    198 views
    2 replies
    Latest over 10 years ago
    by Sabina Spilkin
  • Discussion

    Earliest Performance Date in Ticket Design

    4 views
    1 reply
    Latest over 10 years ago
    by Nick Reilingh
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