Hello,
I need help making a transfer of funds adjustment in the Quicksale ticketing window. A Membership payment was placed on the wrong constituent record and now this transaction needs to be transferred to the correct constituent record -- without refunding (charged on correct individual's credit card). I have tried to adjust by putting the funds on account and also tried to reverse using "Default pay method," but both scenarios I get the message below:
"In this mode of sale, the order must be completely paid before the order can be saved."
The payment has already been made and shows on our records, so presumably the order has already been completely paid. Does anyone have ideas of how I can make a transfer of funds adjustment in the Quicksale ticketing window?
Thanks!