Toggling from List Manager Contents and Ticketing Order Screen

I’m not sure which version you are on, however I tested this in v9.0.0.0.
If you first open the ticket order and then open the List Manager from the Tools menu you should be able to have both windows open.
You can toggle between them via the Window menu (or Alt+W, then Alt+[window number]).

See if that works for you.

We are encountering a technical problem with a telemarketing team and our box office staff. We have a list in List Manager of a number of constituents to telemarket to. When they open a ticketing order the List Window disappears and cannot be viewed in Window. Is there a way to toggle to and from both screens? This is becoming very time consuming as they have to go to List Manager, select the list, click contents and then find their next constuient to call after each ticketing transaction.

Can anyone help?

Thanks,

Daiva Jocius

Alberta Theatre Projects

Resource Development Director

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Siobhan,

Thanks for your quick reply. We have divided the list between five telemarketers and the lists are in List Manager. We are hoping to cut down on paper and also put everything right into the constituent with regards to telemarketing responses etc. Desktop File would be helpful and at least the constituent numbers are right there.

Hi Daiva

I don't know whether there is a way to toggle, however I wanted to check you were aware that you can run these lists into an Excel file - perhaps a way around it is to do this and split the file up between the staff? If you want to be eco friendly you could just have a file on everyones desktops?

Hope that's of some help

Siobhan

For some reason in the ticketing window list manager and/or contents disappears.

?

dj

If you look under the window menu , you will see both windows.  You can toggle that way.

Yes, this does work when I have the ticketing order open first. However, if I have List Manager open and then select Ticketing Order from the GoTo tab, all of the other windows close as the new blank ticketing order window opens, and I have to go back and do everything in List Manager again.

Daiva

I’m not sure which version you are on, however I tested this in v9.0.0.0.
If you first open the ticket order and then open the List Manager from the Tools menu you should be able to have both windows open.
You can toggle between them via the Window menu (or Alt+W, then Alt+[window number]).

See if that works for you.

We are encountering a technical problem with a telemarketing team and our box office staff. We have a list in List Manager of a number of constituents to telemarket to. When they open a ticketing order the List Window disappears and cannot be viewed in Window. Is there a way to toggle to and from both screens? This is becoming very time consuming as they have to go to List Manager, select the list, click contents and then find their next constuient to call after each ticketing transaction.

Can anyone help?

Thanks,

Daiva Jocius

Alberta Theatre Projects

Resource Development Director

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Thanks. This is the cumbersome part unfortunately.

dj

Try opening the ticket order first, then open the list your working. From there go back to the top of the screen and select the window tab (next to file, tools, etc) and then select vertical or horizontal to make both screens appear at the same time.

EUREKA!

Thanks.

You can also toggle between them using my personal favorite, Ctrl+tab.