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Toggling from List Manager Contents and Ticketing Order Screen

Daiva Jocius
$organization

We are encountering a technical problem with a telemarketing team and our box office staff. We have a list in List Manager of a number of constituents to telemarket to. When they open a ticketing order the List Window disappears and cannot be viewed in Window. Is there a way to toggle to and from both screens? This is becoming very time consuming as they have to go to List Manager, select the list, click contents and then find their next constuient to call after each ticketing transaction.

Can anyone help?

Thanks,


Daiva Jocius

Alberta Theatre Projects

Resource Development Director

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  • $organization in reply to Siobhan Parker (Past Member)

    Siobhan,

     

    Thanks for your quick reply. We have divided the list between five telemarketers and the lists are in List Manager. We are hoping to cut down on paper and also put everything right into the constituent with regards to telemarketing responses etc. Desktop File would be helpful and at least the constituent numbers are right there.

     

    Daiva Jocius

    Director, Resource Development  

    403.294.7433 ex: 1104

    dljocius@ATPlive.com

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Siobhan Bennetts
    Sent: Thursday, November 12, 2009 9:50 AM
    To: Daiva Lynn Jocius
    Subject: Re: [Tessitura Technical Forum] Toggling from List Manager Contents and Ticketing Order Screen

     

    Hi Daiva

    I don't know whether there is a way to toggle, however I wanted to check you were aware that you can run these lists into an Excel file - perhaps a way around it is to do this and split the file up between the staff? If you want to be eco friendly you could just have a file on everyones desktops?

    Hope that's of some help

    Siobhan

    From: Daiva Jocius <bounce-daivajocius8936@tessituranetwork.com>
    Sent: 11/12/2009 10:38:05 AM

    We are encountering a technical problem with a telemarketing team and our box office staff. We have a list in List Manager of a number of constituents to telemarket to. When they open a ticketing order the List Window disappears and cannot be viewed in Window. Is there a way to toggle to and from both screens? This is becoming very time consuming as they have to go to List Manager, select the list, click contents and then find their next constuient to call after each ticketing transaction.

    Can anyone help?

    Thanks,


    Daiva Jocius

    Alberta Theatre Projects

    Resource Development Director




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