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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Attended Status Criteria?

    167 views
    1 reply
    Latest over 6 years ago
    by Melissa Scott
  • Discussion

    Membership annual payments split into each month

    69 views
    0 replies
    Started over 6 years ago
    by Dona Wijesinghe
  • Discussion

    Multiple seat maps attached to one performance?

    190 views
    6 replies
    Latest over 6 years ago
    by Kari Hueber (Past Member)
  • Discussion

    Groupon processing

    205 views
    3 replies
    Latest over 6 years ago
    by Jennifer K. Miller (Past Member)
  • Discussion

    gender-inclusive language policy

    165 views
    5 replies
    Latest over 6 years ago
    by Amanda Sellers
  • Discussion

    Pricing Rule Issues

    140 views
    3 replies
    Latest over 6 years ago
    by Michelle Herring
  • Discussion

    Training Box Office/Front of House Staff

    444 views
    13 replies
    Latest over 6 years ago
    by Olivia Anderson
  • Discussion

    General Public Sales & Order Acknowledgements.

    262 views
    5 replies
    Latest over 6 years ago
    by Tom Brown (Past Member)
  • Discussion

    Moving performances into new productions

    189 views
    6 replies
    Latest over 6 years ago
    by Lesley Chaney
  • Discussion

    Who In The Performing Arts Uses Ticketing Kiosk????

    61 views
    0 replies
    Started over 6 years ago
    by Michael DeFroda
  • Discussion

    Detailed Attendance Report

    159 views
    5 replies
    Latest over 6 years ago
    by Tom Brown (Past Member)
  • Discussion

    Customer Service Issues (CSIs)

    126 views
    0 replies
    Started over 6 years ago
    by Pim den Dekker
  • Discussion

    When do you print your Will Call?

    107 views
    3 replies
    Latest over 6 years ago
    by Ashleigh Arrington
  • Discussion

    QuickSale Donation Button

    169 views
    8 replies
    Latest over 6 years ago
    by Courtney Hebert
  • Discussion

    Super package rollover into only 1 new facility

    71 views
    0 replies
    Started over 6 years ago
    by Richard Jackson (Past Member)
  • Discussion

    Event with VIP and Platinum Seating

    199 views
    11 replies
    Latest over 6 years ago
    by Madison Bertis
  • Discussion

    Group Sales - Editing an order causing price change

    95 views
    1 reply
    Latest over 6 years ago
    by Kevin Sheehan
  • Discussion

    Smartphone devices for use with Saveo scanner and NScan

    58 views
    1 reply
    Latest over 6 years ago
    by Travis Armbuster
  • Discussion

    Ticket Limits

    205 views
    0 replies
    Started over 6 years ago
    by Jeremy Painter (Past Member)
  • Discussion

    Price Type consolidation?

    152 views
    4 replies
    Latest over 6 years ago
    by Maery Simmons (Past Member)
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