We just recently began having an issue printing our SSRS reports. InfoMaker reports are fine. When clicking the printer icon on the SSRS report, nothing happens. We are on RAMP and I have double checked our Connection Properties and all the settings in Security and cannot find an answer. Any Hints on what I am missing?
Thanks,
Janna
Hi Janna;
We had the same issue i put in a support ticket and found out it is a known issue with printing SSRS on workstations that are running Internet Explorer 11. Something in the way the two programs interact keep the Print Menu from popping open within the application. The workarounds are to either use the Ctrl+P command to print the pages, or to save as a PDF and then print the PDF.
The best way i found was to save a pdf and print it.
Joe
Thanks!
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Joseph Shafranek Sent: Friday, May 02, 2014 1:33 PM To: Ellis, Janna Subject: Re: [Tessitura Technical Forum] Cannot print SSRS reports
From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com> Sent: 5/2/2014 12:16:16 PM
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Do you know if anything has changed on the terminal services box you connect to. E.g. has it been rebuilt, or the version of ssrs been upgraded to sql ssrs 2012/14
When you click print on a ssrs report it checks if you have the right version of the ssrs print control installed. Normally it will pop-up and prompt you to install the new control, but these alerts might be switched off on RAMP. This is only installed once per machine - not per user.
As its all hosted, log a call with Tess helpdesk and they will be able to get it sorted
Unknown said: We had the same issue i put in a support ticket and found out it is a known issue with printing SSRS on workstations that are running Internet Explorer 11. [...] The workarounds are to either use the Ctrl+P command to print the pages, or to save as a PDF and then print the PDF.
We had the same issue i put in a support ticket and found out it is a known issue with printing SSRS on workstations that are running Internet Explorer 11. [...]
The workarounds are to either use the Ctrl+P command to print the pages, or to save as a PDF and then print the PDF.
We've run into the same, and found that uninstalling IE 11causes an automatic reversion to IE 10 (on Windows 7 at least). After the reboot we go to "About Internet Explorer", uncheck "install new versions automatically", and we're back in business.
I think the inability to print is linked to compatibility mode in IE. We deployed some new PCs's and couldn't print or install the client print controller. After changing the compatibility mode settings in IE the print button appeared and we were able to install the client print controller.
Hi All,
We were having the same issue with our new Citrix server, even running the client locally on the server. We followed Chris' advice, uninstalled Internet Explorer 11 on the server, reverted back to IE 10 and printing started working for SSRS both locally and through the Citrix client.
Best, MJ
The odd thing is that we are all on IE9 due to some Yale Specific software.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Michael Johnson Sent: Monday, August 11, 2014 1:10 PM To: Ellis, Janna Subject: Re: [Tessitura Technical Forum] Cannot print SSRS reports
From: Chris Jensen <bounce-chrisjensen8841@tessituranetwork.com> Sent: 5/5/2014 9:56:01 AM
Joseph Shafranek: We had the same issue i put in a support ticket and found out it is a known issue with printing SSRS on workstations that are running Internet Explorer 11. [...] The workarounds are to either use the Ctrl+P command to print the pages, or to save as a PDF and then print the PDF.
Joseph Shafranek:
If you are still having problems check this thread out. We were able to get printing going through this route.http://www.tessituranetwork.com/Community/forums/t/12186.aspxGood luck!!Matt